Reviews
Joy
We had a last minute moving request to move appliances from one level of our home to the lower level. There was a miscommunication about scheduling the move, but Lauran was able to rearrange the movers schedules and it worked out perfectly. Great experience, would highly recommend.
Julie
Very friendly office staff. Drivers arrived on time and worked hard the entire time. Finished early too. Would definitely recommend!
Ann
Our movers, Devon, Mac and Skyler, were great . Ther were polite, friendly and very efficient. Great moving experience.
Ken
The team was on time, moved our items quickly and carefully. Great Job!
Cecila
AS before your service was above what anyone could expect. The ROCKSTARS (Cam, Joab and Alex) were the best and their attitudes would make anyone happy about the move.
Erine
It was a large move and long day. The workers worked well to the end.
Nancy
Short notice availability. Movers very professional and efficient. Very pleased with moving experience and would definitely use this company again and have referred to others.
Kathy
Since my move was NEVER actually scheduled -- I was in the office on May 1st to schedule a June 28 move. The move became a rush job on June 27th, hours late and definitely NOT moved out. Took me and my kids 4 hours on July 2 to complete the move. I feel I am owned at least a refund, and further, I am making sure the no one uses this company. What a total nightmare!
Response
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<div>Kathy, We are very sorry to hear you are still upset about your recent experience. As the Movers Who Care, we are proud to be the professionals you can trust and maintain over a 96% customer referral rating. We did send out extra movers at no additional cost to ensure we could provide as much services with the limited time we had available on the schedule. As the Movers Who Care, we sincerely apologize we could not exceed your expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathy, We are very sorry to hear you are still upset about your recent experience. As the Movers Who Care, we are proud to be the professionals you can trust and maintain over a 96% customer referral rating. We did send out extra movers at no additional cost to ensure we could provide as much services with the limited time we had available on the schedule. As the Movers Who Care, we sincerely apologize we could not exceed your expectations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tony
Overall, the experience was good. The only negative comment I do have is regarding the pricing.
I was not aware that I was being charged from when the crew left the warehouse.
I was kind of looking for the lower end of the estimate I received, and it ended up on the high end and some more. That was a little disappointing. Our move was for about 17 miles distance. We did pretty much all the moving, leaving just the "big and bulky" furniture for the movers, trying to help ourselves with the pricing: didn't helped at all.
The crew was excellent. Very professional and friendly guys.
As I said: overall, good service.
I was not aware that I was being charged from when the crew left the warehouse.
I was kind of looking for the lower end of the estimate I received, and it ended up on the high end and some more. That was a little disappointing. Our move was for about 17 miles distance. We did pretty much all the moving, leaving just the "big and bulky" furniture for the movers, trying to help ourselves with the pricing: didn't helped at all.
The crew was excellent. Very professional and friendly guys.
As I said: overall, good service.
Greg
Great job Alex and team! Appreciate you returning my dog after you left and saw she got out. Above and beyond
