How To Guides

1. Choose the appropriately-sized box. For heavy items, such as books, use a small box. For lighter items, like throw pillows, use a larger box.
2. Assemble your box. Fold down the flaps on the bottom of the box — smaller flaps should be folded down before the larger flaps. Then apply moving tape to the seam. If you’re packing something heavy, apply extra tape.
3. Crumple up pieces of packing paper and place them on the bottom of the box for cushioning.
4. If the items you’re packing are fragile, wrap them with packing paper. Use tissue paper for especially delicate items such as china.
5. Place each item in the moving box. Be sure to pack similar items in boxes, which makes unpacking much easier.
6. Pack the box as tightly as possible without overcrowding it.
7. Add extra packing paper to the top of your box if there’s extra room, so your items cannot move around while they travel.
8. Once your box is packed, secure the box with packing tape. Boxes should always be taped shut to easily stack during transport.
9. Label your box with its main contents and the room it belongs to. 

       More detailed packing tips can be found here. 

Although our move teams do everything they can to prevent damages — including padding and stretch wrapping furniture and other delicate pieces, unfortunately damages can still occur.

If during your move, or following your move, you notice damage to an item, your home, or business, we ask that you contact your local TWO MEN AND A TRUCK franchise office as soon as possible with information to begin the claims process. They will explain their process and next steps for working toward a resolution. Each state is regulated and have their own requirements for how damages are resolved, and our franchises work within those guidelines to ensure damages are taken care of.

To speed up the process, we ask customers to be prepared with information regarding their damaged piece. We will typically ask the make and model or manufacturer’s name of the item. In some cases, a franchise may request photos of the damage.

Keep in mind, TWO MEN AND A TRUCK does not sell insurance, but does offer additional coverage through valuation.

TWO MEN AND A TRUCK has a 96% referral rate which is a reflection of our efforts to provide customers with the best possible experience and this extends into the claims process.

Although our move teams do everything they can to prevent damages — including padding and stretch wrapping furniture and other delicate pieces, unfortunately damages can still occur.

If during your move, or following your move, you notice damage to an item, your home, or business, we ask that you contact your local TWO MEN AND A TRUCK franchise office as soon as possible with information to begin the claims process. They will explain their process and next steps for working toward a resolution. Each state is regulated and have their own requirements for how damages are resolved, and our franchises work within those guidelines to ensure damages are taken care of.

To speed up the process, we ask customers to be prepared with information regarding their damaged piece. We will typically ask the make and model or manufacturer’s name of the item. In some cases, a franchise may request photos of the damage.

Keep in mind, TWO MEN AND A TRUCK does not sell insurance, but does offer additional coverage through valuation.

TWO MEN AND A TRUCK has a 96% referral rate which is a reflection of our efforts to provide customers with the best possible experience and this extends into the claims process.