Reviews

10/12/2017

Jim

out of 5 stars
We had issues with the size of the move and had to rent another truck last minute from a third party which we drove. The company deducted the fees from our bill. Our moving team was on-time both picking up and delivering. They had to stay late to pack the new truck and did not complain. They were very respectful of our belongings. Mario and Dante were excellent! They made up for the miscalculation. Rated the office staff good due to the quote errors by salesperson. We visited the office several times to purchase boxes and they were always very friendly.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
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10/12/2017

William

out of 5 stars
Great to work with. Movers had good attitudes and worked with me. Thanks!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Zachery

out of 5 stars
This is my third maybe even fourth time using Two Men services and Im disappointed this time. Ive reached out via email and still received no follow up. I was quoted for a 3 hour move, with 3 men and I feel that 3 men was excessive and ended up costing me way more. The move was complete and two of the gentlemen had nothing else to do while one was finished putting my bed together. Then I had to help him put my mattress on because the rest of the crew was downstairs.
Response
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<div>We regret that your move was more than communicated and we appreciate your feedback. This is not how we like to operate our business. We would like to discuss this further and work toward a resolution. Please contact me (Steve) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Sarah

out of 5 stars
Wayne, Mike and Bryce were amazing. They ran to and from the truck the entire day. I have no idea how they kept up their energy. They were incredibly polite, treated our things as if they were their own and worked hard the entire day. They had a great attitude and always checked in if they had questions. My husband and I are in shock at how quickly and efficiently they worked. Two men and a truck is the best money we have spent!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Karen

out of 5 stars
I do not mind if you use my name, I was so pleased with the team that moved me. I had unique circumstances as I moved from Youngstown, Ohio to the Columbus area. I was anticipating problems and it went so smoothly. Jaylen, Eric and Oneil were friendly, pleasant and just so nice to spend the day with. I was really happy with the great attitudes they all had and the good work ethic. They worked very hard and were happy to help in every way. These guys are an asset to your company and why I will recommend you and use you again. Thanks
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/11/2017

Abir

out of 5 stars
I had Travis and Hamilton come out and move two large sofas for me. It was unexpectedly very difficult (due to the size of the sofas and the layout of the home) but they both went above and beyond for me. I loved their positive attitudes and great personalities, and I really appreciated how they took care of my belongings and made sure everything was good before leaving even though I set them back a few hours and they ended up drenched in rain. 20/10 Stars. A big thank you to them!!! Thanks Travis and Hamiltion!!!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your experience was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/11/2017

Heather

out of 5 stars
Great service. Fast, efficient, careful and personable. I will always use Two Men and a Truck (but I hope I don't have to move again soon! LOL).
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/10/2017

Melissa

out of 5 stars
Amanda, in the office, started my experience with Two Men. A very prompt reply to an email inquiry, I had a date set to move with the initial phone call. As the moving week approached, I needed to change my moving date, moving it ahead by about 6 days. I called Amanda, and she was able to arrange it right then and there. My moving team, Jeff and Harley, were simply outstanding. They wrapped everything, and took the utmost care with both the packing and unpacking. They were friendly, and seemed to really enjoy their job. I moved to storage for a month. Jeff unloaded the truck, while Harley was in the storage facility creating a puzzle with my belongings. This facilitated the process, so as to not run over the time allotted. I have scheduled my move out, and requested Jeff and Harley
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/10/2017

Anne

out of 5 stars
Two Men and a Truck have friendly and professional office and moving teams. They work very hard to exceed your expectations! I've used your moving services at least five times and have never been disappointed! Anne
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/10/2017

Annie

out of 5 stars
The guys who took care of my move were great. They packed and moved everything I own in one day. It was really nice not to be charged by how much packing supplies were used. Definitely recommend these guys.
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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