Reviews

02/25/2018

Stephanie

out of 5 stars
All weekend, my 81 year old mother has continued to say that andamp;acirc;€œthose boysandamp;acirc;€ were so nice and handled my things so respectfully! Your flexibility to come earlier, your excellent communication and moving skills plus a sense of humor; made our move-in seamless and pleasant! Thanks!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
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02/23/2018

Robert

out of 5 stars
We liked having only our goods on the moving truck and the quick delivery. The andquot;two menandquot; worked very hard and quickly during pick-up and off loading. They were very cooperative in placing furniture in the new house, sometimes moving furniture when my wife would change her mind. The crew had a very good attitude and worked diligently to get the job done expeditiously.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
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02/23/2018

Charles

out of 5 stars
Hired the company to move a piano into our house. The piano was being delivered from my Mother-in-Law's house to my daughter's house. The move was set for 5:00 p.m., with a note that an earlier time would be preferred but we needed at least 2 hours advance notice to coordinate the logistics. The movers arrived at 3:00, without any call ahead or advance notification. The piano was not yet moved to the house. When the piano did show up, right at 5:00, the movers were gone and did not leave any contact or follow up information. I had to call the main office and have another truck sent. And we had to wait approximately 45 minutes for this second truck to show up. When I called the office to register my displeasure, no attempt was made to offer any form of compensation for my trouble.
Response
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<div>Thank you for your feedback. You&rsquo;re correct this is not the way we like to operate our business and we regret that your experience was less than excellent. We would like to discuss further and work toward a resolution. Please contact me (Steve Barton) at 614-901-1570 ext. 108.</div>
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02/22/2018

Nickolas

out of 5 stars
Worst experience ever with a company. I underestimated the number of boxes. However, when when one of the movers is taking a smoke break every 30m or less, I can see why I was charged more. I was told I'd get a refund for 1 hour, have yet to see that and probably won't at this rate. Additionally, carpet damaged at old house and new. Wrap was placed on a shelving unit too tight and broke. And a mirror broke, which one of the movers admitted they broke it.
I believe I spoke with a manager the other day and told him my displeasure with Two Men and Truck, to me he just shrugged it off with no care to the customer.
For the record - I WILL never use you folks again. I WILL never recommend you to my friends. If this is how your run a business, I can't believe you are still in business.
02/22/2018

Debbie

out of 5 stars
While service was great, price was quite high compared to competition. Went with this company because they were available at a time convenient for me. Had I been able to wait a few more weeks, there was a company priced and approximately half the price.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/22/2018

Libby

out of 5 stars
It was a long and tiring day, but we got through it! The two guys that we had were very friendly, courteous and hard workers! They never stopped! I would highly recommend them to anyone! Good, hardworking guys!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/22/2018

Matt

out of 5 stars
The movers were excellent. Kind, courteous, careful with our stuff and very respectful. I appreciated everything they did and how they approach their job.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/22/2018

Stephanie

out of 5 stars
Are use Two Men And A Truck because it was local service
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/21/2018

Gayle

out of 5 stars
The guys moving my belongings were strong, efficient, careful, and courteous. One fellow was mentoring the other. The mentor was very observant and knowledgeably. The younger guy was eager to please his mentor and very responsive to his promptings. I was surprised by how fast they were.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/21/2018

Dianne

out of 5 stars
They were so polite and efficient. And you got the feeling they really enjoyed what they were doing and even made me enjoy moving! More importantly, they took such good care of my items. They took the time to wrap up my favorite furniture pieces. I couldn't ask for more from a mover. I'll definitely recommend them and use them again myself.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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