Reviews

This was the fourth time I used your services. The first 3 moves were fantastic. Unfortunately, this last move which took place on June 28, 2019 was unacceptable. I was quoted moving time of approximately 4-1/2 hours. It took the team 8 plus hours to complete my move. Furniture was half wrapped, some not wrapped at all, a chair was broken. They ran out of supplies, came with only 1 hand truck, 2 dollies and one of the dollies was broken. I believe 2 of the 3 men were new and need a lot more training. The way the handled my possessions showed no regard for my personal belongings. The back of my chair was broken. I spoke with Jeremiah about this on moving day. I have since left 3 messages and visited the Davie location. I was supposed to hear something today and no-one has called.

My movers were wonderful, professional and friendly. The only reason I didn’t indicate an excellent experience is because I called after the move and told a gentleman that my tv had been damaged in the move. (I figured out later that it was not actually damaged, it was an issue with the cord.) He told me that a manager would call me back the next day, and I never received a call.

While all of the men were very friendly, I am so disappointed in the care of our furniture. Now that we are starting to settle in, I saw that 2 of our furniture pieces (end table and bureau) have deep gouging in the legs. I can’t even fix this since wood is gouged out. Who knows what else I’ll find. Also, when you sent your rep out to estimate, he said he would b using the very best men. On the day of our move, I was told one of the guys was new (how could he b the best!!!). He started to leave our home with white fabric chair not even wrapped! Had to stop him before he got it all dirty. Very disappointing.... btw, we treated them very well and Michael was great.

Overall, I was pleased with my experience. The only negative thing I have to say is that two pieces were damaged and they never told me about it.

Refrigerator arrived with damage in two areas. When front door rehung, it would not lock properly; had to have door company come repair. Jeremiah at Operations kept telling me to tell the movers to hurry and was generally argumentative, confrontational and rude.

Good attitudes, but did scratch the ceiling, walls and floor.

Professional, efficient, friendly, and helpful, and very consistent I have used them for all my moves and will continue to use them if I move in the future.

My moving team, Wes and Vil, were absolutely phenomenal! They were extremely easy to work with, had great attitudes, showed a real willingness to help me get the job done, and were very polite to me, my mother, and my aunt. They were very good at taking direction and were eager to give recommendations when I wasn't sure what to do - all around very good communicators! I felt that I was in great hands. If I work with Two Men and a Truck again, I will ask to work with them if it's possible.

The only complaint I have is that I felt the price was a bit high.

The men were courteous and polite. They kept me informed every step of the way as I had a multiple stop move and could not be at ea h location. I would definitely use them for any future moving needs.

IF I need a moving company again. I will go with TWO MEN AND A TRUCK