Reviews

01/01/2018

Emily

out of 5 stars
Our estimate was so off. I told the sales associate all of the furniture we have. He quoted me 4 hours to moveandacirc;?? it was 10 hours. We live in a 2 bedroom with an office. We ended up spending so much more than expected. This company needs to get better at trying to give an accurate quote instead of sticking someone with a larger bill at the end. Perhaps a video conference or pictures of the Home. My movers were great. Cody was amazing and fast and an incredibly hard worker. Zach was kind and knowledgeable. I will not be referring anyone only because the quotes are so off
Response
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<div>Thank you for your feedback. You&rsquo;re correct this is not the way we like to operate our business and we regret that your experience was less than excellent. We would like to discuss further and work toward a resolution. Please contact me (Steve Barton) at 614-901-1570 ext. 108.</div>
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12/31/2017

Karen

out of 5 stars
Hamilton and Travis were cheerful, professional, expedient and just plain wonderful to work with! They made my move so easy and weandacirc;??re great to meet, too.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/30/2017

Sue

out of 5 stars
Moved on 12/27/2017 it was brutally cold, but this crew just kept on going moving fast helped keep them warm!
After seven hours of brutal weather they were still in good humor and polite and helpful!! Great Crew!!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/30/2017

Anthony

out of 5 stars
The movers were very polite and professional - they ensured items that we did not have a box for were packaged carefully so they could be moved without damage. This service really saved our holiday - thank you two men and a truck!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/30/2017

Kendra

out of 5 stars
I was so happy with my experience with Two Men and a Truck. The day of the move everything went so smoothly and I was not worried a bit. The movers were so nice and friendly, they even gave me tips on living in my new city. I am extremely happy with the service I received and will use Two Men and a Truck again the the future.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/29/2017

Tanya

out of 5 stars
My only thing I was disappointed with, I was promised by the office staff that I would get a 30 minutes call before they arrive , I never got that call. They showed up and I wasn't expecting them, until I received my courtesy call. I will still used you again, and recommend you, just please be aware of my concern.
Response
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<div>We greatly appreciate your comment and will address this with our team. We love hearing that your move went well. If you have any additional concerns, please do not hesitate to reach me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/29/2017

Eileen

out of 5 stars
Mike andamp; Devan were courteous, patient andamp; professional. Mike explained the details of the agreement and what to expect before anything was moved. I had a living room set that wouldn't fit into the space I had planned. Mike andamp; Devan tried everything they could, right down to removing the feet from one of the pieces...even removing the door! Unfortunately, no luck. That took extra time and the guys were very apologetic. Going the extra mile meant a lot to me. I hope everyone who chooses andquot;Twomenandatruckandquot; are fortunate enough to get a team like Mike andamp; Devan.
Response
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<div>What an amazing comment. You&rsquo;ve made our day. We&rsquo;re thrilled that your experience was top-notch. If you&rsquo;re so inclined, we&rsquo;d love if you&rsquo;d provide a review on our Yelp page. https://www.yelp.com/biz/two-men-and-a-truck-columbus-columbus-2</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/29/2017

Larry

out of 5 stars
Dwayne and Zack were awesome! They were careful to wrap and blanket all items that needed it and were constantly working the whole time they were moving us. I was exhausted just watching them work! Eric came out right away to do an estimate and the final price was even less because of the efficiency of both movers.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that everything went smoothly. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/27/2017

Susan

out of 5 stars
The movers I had were GREAT, and they deserve a raise!!!
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/27/2017

Jeffrey

out of 5 stars
I was totally satisfied and will definitely use your services in the future. Thank you so much.
Response
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<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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