Reviews
Wes
Travis and Moe were great! My only suggestion would be that they could be a little more cautious/careful. Nothing was broken or damaged but there were a few close calls. I hope to work with Travis and Moe in the future.
Response
Wes, we are happy to hear your team was great! We will certainly take your suggestion and improve on it. Thank you for your feedback!
Donovan
The moving team was absolutely outstanding! They were friendly and very quick. I will definitely be using Two Men and A Truck in the future. Thank you for everything!
Response
Thank you for the great feedback, Donovan. We look forward to working with you again in the future!
Rick
The team did a great job. They finish in almost half the time.
Response
That is great to hear, Rick! Thank you for your feedback.
Vera
We would like to personally thank Rob and Tyler for their professionalism and for the great care they took with the furniture pieces they were moving for us. They were so efficient and polite! We would highly recommend Two Men and a Truck in the future!
Response
Vera, we will certainly pass this on to your moving team. Thank you for your great feedback!
Monique
Many thanks to Joe and the team for helping me with my move. They were very professional and attentive to the move. I would not hesitate to use this company again.
Response
That is great to hear Monique! Thank you for your feedback.
Carole
Office team was great. Fast and responsive and scheduled things according to my needs.
Moving team was personable, professional and careful with my property.
Only one issue appeared. I verbally confirmed with moving team that they were to arrive at delivery site after 3PM. This had not been communicated to them by the office and they were then going to have a difficult day as a result.
Moving team was personable, professional and careful with my property.
Only one issue appeared. I verbally confirmed with moving team that they were to arrive at delivery site after 3PM. This had not been communicated to them by the office and they were then going to have a difficult day as a result.
Response
Carole, thank you for your feedback! We are happy to hear the moving team did a great job. We want to apologize for the miscommunication and if you have any further concerns regarding this, please give our Customer Care Manager a call at 614-901-1570 ext 110.
Phil
Our movers were very pleasant and helpful! They went out of their way to help make our move a wonderful experience.! I would definitely recommend them to anyone having to move.
Response
We strive to provide a wonderful experience with every move! Thank you for the feedback, Phil.
Lisa
If I could give the guys that actually moved our furniture a 10 star rating, I would. They were terrific!
Response
Thank you, Lisa! We will pass this on to your crew!
Katherine
I booked a small job the day of...really appreciated the quick response to the threat of flooding. My card was charged in advance, using a high estimate, and now I have to fool around with a refund. WHY couldn't the charge have been made at the conclusion of the job? And I was charged $90 for insurance without explanation. I have insurance that would cover any damage. I felt scammed on that charge. On site team could not have been any more professional, polite, and careful!!
Response
Katherine, thank you for taking the time to provide feedback on your recent experience. If you have any questions regarding your move, or you would like to discuss this further, please do not hesitate to reach out to our Customer Care Manager at 614-901-1570 ext 110.
Stacy
I was very impressed with how hard all four men worked the entire time. I was also very impressed with how careful they were with everything. They definitely exceeded my expectations!
Response
Stacy, we are pleased to hear our movers were impressive and exceeded expectations! Thank you for your feedback.
