Reviews

11/23/2018

Sharon

out of 5 stars
I worked with Teresa, Bailey and Jack. They were excellent representatives for your company. The move was smooth and the movers were extremely friendly and cooperative. Teresa helped me decide initially what I needed and was very congenial as well. You should be proud to have these employees representing your company to the public. A+++++++++++++
11/21/2018

Ricky

out of 5 stars
drivers are great office staff inadaquete I never got scheduled so I moved myself
Response
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<div>Hi Ricky, thank you for bringing this issue to our attention. At TWO MEN AND A TRUCK Kalamazoo, we strive to exceed our customers&#39; expectations and provide top-notch customer service. Please call our offices to speak with our general manager, Tony, so that we may work towards a happy resolution.</div>
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11/20/2018

Corey

out of 5 stars
On-time, very friendly and professional. Would definitely use again!!
11/19/2018

Lori

out of 5 stars
I could not begin to thank Two Men & Truck enough .Both of the movers and the person from the dispatch were extremely caring and helpful during my move. They were on time, worked quickly and also handled a issue with my soon to be ex-husband very well. The whole team showed great personal care for me and for my belonging during the move. Thank you so much.
11/19/2018

Roger

out of 5 stars
From the interaction with the office staff to the guys who actually moved the materials the experience was wonderful. I wasn't sure anyone would want this job because of the size of the windows and where they were located to the terrible snowy weather conditions but they did it without hesitation or complaint. they were great. I would , without question, use them again.
11/19/2018

Oscar

out of 5 stars
The two men never complain were very helpful help me decide when I ask questions gave me a little their input very very helpful very caring gentleman
11/17/2018

Christina

out of 5 stars
Moving staff were excellent and worked long and hard to complete difficult move. They were short handed, as there were to have been 3 movers resulting in my having to lift and carry several items to the truck to help facilitate getting the move completed in one day. We did receive help in the final hour with 3 more moving staff and they all did a wonderful job of finishing up, had great attitudes, and brought some energy back to the original team. Thank you.
Response
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<div>Hi Christina, thank you for taking the time to complete our Moving Experience Survey! We are so sorry to hear that there was some difficulty during your move due to under-staffing. We can assure you that this is not the norm here at TWO MEN AND A TRUCK Kalamazoo. Please call our offices at 269.405.9506 to speak with our General Manager, Tony, so that we may come to a happy resolution. Thanks again for choosing TWO MEN AND A TRUCK!</div>
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11/16/2018

Cindy

out of 5 stars
All three of your movers were very kind and courteous. They took care and were pleasant to interact with
11/16/2018

David

out of 5 stars
Overall excellent experience. Pre-move walkthrough was helpful. Nathan identified options for managing packing and controlling cost. I especially liked dedicated trucks and definite pickup/delivery dates. Additional feature was the ability to deliver panel at a separate location as part of the move. Cost was reasonable, but more significant, items were delivered at the quoted cost. Thanks
11/16/2018

Martha

out of 5 stars
The guys worked well together.
Very nice guys.
The were careful and worked very quickly.
Response
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<div>Hi Martha, we are so happy to hear that your professional movers were able to treat your belongings with care! Here at TWO MEN AND A TRUCK Kalamazoo, we always aim to exceed our customers&#39; expectations on every move. We would love to speak with you to discover how we could have earned a five star rating so that we can become even better. Please reach out to our offices at 269.405.9506 to speak with Tony, our general manager. Thanks again for choosing TWO MEN AND A TRUCK!</div>
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