Reviews
Cheryl
The guys were fantastic!! We couldn't have asked for a better moving team. Thank you all so very much!
The Roses
The Roses
Response
The Roses, thank you for your kind words! We are extremely happy to hear that your moving team was able to help make your move a success. Thanks again for choosing TWO MEN AND A TRUCK!
Chris
The crews who moved my family and I were exceptional! I would highly recommend their team as they went above and beyond our expectations. Thank you very much guys, your help during our transition was top notch and very well accepted!
Response
Hello Chris, thank you for your kind review. We are so happy to hear that our team was able to help make your family's move such a huge success! Thanks again for choosing TWO MEN AND A TRUCK!
David
I am willing to talk about this in detail. Worst TMAT experience out of the last 5 times I have engaged them. The movers were friendly but ill-prepared. I asked that they send a dock-height truck. They didn't. I told them we were moving a safe, the movers said they did not know. The young mover understood little of what he was doing. Also clogged my toilet and left without saying anything.
Response
David, we are so sorry to hear that your expectations were not exceeded on your recent move. Witha 98% referral rating, we can assure you that this is not the norm here at TWO MEN AND A TRUCK Kalamazoo. Please contact our offices at 269.488.6683 to speak with our General Manager, Tony, so that we may work towards a happy resolution. Thank you.
Cathy
Lori did a great job on follow up. Nathan was very patient with all my questions and the interrupted video stream. Joe was a fast, efficient mover who was polite and accommodating. Cameron also did a good job although he could use additional training on paperwork. Overall a fantastic experience!!!
Response
Cathy, thank you for your kind words! We are proud to have team members like Lori, Nathan, Joe, and Cameron because they consistently exceeding expectations. We'll be sure to share your feedback with our team! Thanks again for choosing TWO MEN AND A TRUCK!
Blayne
One of the packers bailed for an hour of the 2.25 hours of packing. The boxes were poorly marked if they were marked at all. The contents of the boxes were thrown in half hazardous. My wife nearly cut herself because one of the knives pierced the wrapping. This pack team was beyond disappointing and I’d never have them pack again.
Sandy
The guys were great!! I was FRANTIC when they arrived, they put me at ease and went to work!! I will have to move my belongings from storage to my new home and I hope they will be the ones to move them!!
Thank you for making my move the best it could be!
Thank you for making my move the best it could be!
Response
Sandy, thank you for your kind words! We are thrilled to hear that your moving team was able to take some stress out of your move day and help make your move the best it could be. Thanks again for choosing TWO MEN AND A TRUCK!
Denise
This was a complicated, 2 part move. One week a group of three moved some of my mom's things to Memory Care. They put everything back together and helped arrange it. The next week, 3 different men moved the rest (including a player piano) to a storage unit. They were very flexible when I changed plans. Both teams were efficient, upbeat, considerate, and skilled. 2 Men and a Truck are the best!
Response
Denise, thank you for taking the time to share about your and your mother's experience with our team. We know moving a family member can be difficult and that's why we live by our Core Value THE GRANDMA RULE so that our teams treat everyone with the same level of respect that they want their own grandmothers to be treated with. Thanks again for choosing TWO MEN AND A TRUCK!
Richard
As always, very professional and outstanding service by Two Men and a Truck! Thank you!
Response
Hello Richard, thank you for taking the time to leave us a review! We're thrilled to hear that you had another outstanding experience with our team. We hope to work with you again in the future! Thanks again for choosing TWO MEN AND A TRUCK!
Christy
Two Men and A Truck was worth every penny! They packed up our belongings with efficiency and great care. The move went flawlessly. No fuss, no stress! Kim, Sean, Chris and Joe were awesome! The full team was professional, respectful and kind.
Response
Christy, thank you for your kind words! We are so happy to hear that Kim, Sean, Chris, and Joe were able to help make your pack and move as flawless as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Cindy
My move went great. Would definitely recommend Two Men and A Truck!
Response
Hi Cindy, thank you for your kind words! We're thrilled to hear that you had a great move. We would truly appreciate the chance to learn how we could have earned a full five-star rating, we're always trying to be better today than we were yesterday! Please call our offices at 269.488.6683 to speak with our General Manager, Tony. Thanks again for choosing TWO MEN AND A TRUCK!
