Reviews
Corene
We has a moving team of 4 men and 2 trucks and they were all excellent. The guys were very fast, but careful with our items. We had a very tricky couch to get out of our small home and through several thoughtful attempts got our couch moved! The moving teams was also engaging especially since they were moving us into the house that they had just moved the previous owner out of and it made is quick and easy to give instructions because they already knew the layout of the home. The staff on the phone to set up the move were helpful and efficient with the changes I needed to make. Great experience!
Gwen
We needed a treadmill moved from the garage to our basement workout room. The three young men that arrived did the job quickly and carefully. We were very pleased with their service.
Stuart
I had t change moving dates and your company was very obliging to the changes. Move was made right on time.
Anna
The two men who moved my brother from one foster care home to another were very polite and courteous. They handled his belongings with care. They were very professional. I would use your moving service again should the need arise and I would recommend Two Men and a Truck to others needing this service
Kathie
We just had items to move to storage the movers were great on time and handled our project well. Thanks
Brenda
Needed movers within in two days and your company came through for me
Andrew
We had a particularly large job for the movers. They arrived on time, had a great attitude, high energy level and worked very efficiently. Very impressed.
Chad,
Logistics, Habitat for Humanity
Chad,
Logistics, Habitat for Humanity
Rob
Slowest move ever!!
Not much common sense
Didnt remember instructions
Not much common sense
Didnt remember instructions
Response
<div class="bv-review-response-container">
<div>Hi Rob, we are so sorry to hear of your frustrations concerning your recent move. With a 98% referral rating from our customers, we can assure you that this is not the norm. Please call our offices to speak with David, our general manager, so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Rob, we are so sorry to hear of your frustrations concerning your recent move. With a 98% referral rating from our customers, we can assure you that this is not the norm. Please call our offices to speak with David, our general manager, so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Woody
This is the second time we have used your service. Your office staff is wonderful and their customer service skills are fabulous. The 3 young men that moved were also outstanding. They were personable and professional. I recommend any one who needs moving services to your office in Holland. Keep up the good work. It is refreshing to find a company who still believes in customer service. THANK YOU!
Susan
I was disappointed. I had been told that the movers at two men and a truck really hustled, and the two that moved us were very slow. They gouged a couple of walls and talked down the office staff. They told us it took 45 minutes to get to our house and it’s a 20 minute drive. It took them 20 minutes to back up in our driveway, and they complained about how hard our driveway was – which it is not we have a big turnaround, they just didn’t know how to back up the truck. They were courteous but very slow and they kept telling us that we had way more stuff than we had told the office and that was not true. We had one more bed then we said but 45 less boxes. We had said we had two dressers but only had one dresser that we need it moved. The office staff was excellent when I talk to them,
Response
<div class="bv-review-response-container">
<div>Hi Susan, we are so sorry to hear that there were issues on your recent move. Here at TWO MEN AND A TRUCK Lakeshore, we always aim to exceed our customers' expectations and with a 98% referral rating, we can assure you that this is not the norm. We would love the chance to speak with you so that we can work towards a happy resolution together. Please call our offices at 616.392.4448 to speak with David, our general manager. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Susan, we are so sorry to hear that there were issues on your recent move. Here at TWO MEN AND A TRUCK Lakeshore, we always aim to exceed our customers' expectations and with a 98% referral rating, we can assure you that this is not the norm. We would love the chance to speak with you so that we can work towards a happy resolution together. Please call our offices at 616.392.4448 to speak with David, our general manager. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
