Reviews
Lisa
Brandon B, Brandon F, and Noah were all very friendly, helpful, and professional. One of the Brandons was the manager and he was excellent at organizing the move and explaining things to the other movers. Everything went smoothly, nothing was damaged, and all our furniture was safely placed where we requested it. Thank you so much for everything.
Gary
Excellent movers, Justin, Topie, Ben, all cared about our property and were very helpful.
Matt
Movers were very efficient and speedy. My only complain is they should have wrapped my bed pieces because they got scratched on the truck.
Response
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<div>Hi Matt, we're so sorry to hear that some damages occurred on your recent move. We can assure you that, with a 98% customer referral rating, this is not the norm. Please contact our offices at 616.392.4448 to speak with David, our general manger, so that we may work towards a happy resolution. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Matt, we're so sorry to hear that some damages occurred on your recent move. We can assure you that, with a 98% customer referral rating, this is not the norm. Please contact our offices at 616.392.4448 to speak with David, our general manger, so that we may work towards a happy resolution. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
We had Adam & Josh. They did a great job. I would request them again!
Andrea
The gentlemen moving my things did a great job- they were hard workers, were very efficient with the time to get things done, and were extremely polite. I would definitely use Two men and a truck again, and would request or recommend Brandon, Brandon, and Justin to anyone.
Joyce
The two young men who unpacked our trailer went beyond the call of duty, helping us decide where to place our furniture as well as taking care not to damage anything. They had to do our job in snowy weather but did not complain at all; in fact, seemed quite happy to be serving us.
Marilyn
my movers Noah G and Joe L were the bomb! Polite, respectful, They were conversational and more than happy to take anything and everything I asked them to move. I would definitely request these two if I move again.
Cathie
We got next day service. They were understanding in a difficult situation. Made sure we were happy with the location of everything. THANK YOU!
Laura
Movers were very nice and, did a very good job. One turn off for us is them smelling like smoke. In spite of the good job they seemed a little too comfortable just walking into our kitchen area when they were done while they were admiring our home and, pulled up chairs to sit down and do their paperwork at our counter, while I stood. A little unprofessional/awkward. All that aside, they were very nice guys. Spent a whole 10 minutes at our home moving the sofa. On that note... $124.00 to come 5 miles to do a 10 minute job; considering TM&T moved us twice in the past 1.5 years and, we used them to move my sister, a little break in cost would have gone a long way in the appreciation for a return customer column. None the less.. good job.
Response
<div class="bv-review-response-container">
<div>Hi Laura, we are so sorry to hear of your frustration during your recent move. With a 97% referral rating, we can assure you that this is not the norm. We would love a chance to speak with you directly and so that we make work towards a happy resolution. Please call our offices at 616.392.4448 to speak with David, our general manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Hi Laura, we are so sorry to hear of your frustration during your recent move. With a 97% referral rating, we can assure you that this is not the norm. We would love a chance to speak with you directly and so that we make work towards a happy resolution. Please call our offices at 616.392.4448 to speak with David, our general manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
The office staff was very good with communications both before and after the move.
The moving crew was on-time and did a great job with the move.
Thanks.
The moving crew was on-time and did a great job with the move.
Thanks.
