One of the misconceptions we hear in the moving industry is that movers don’t ever stick to a schedule. At TWO MEN AND A TRUCK®, all of our customer service representatives have been trained to schedule and book our moves to ensure your team shows up within their expected window. When you book a move with TWO MEN AND A TRUCK, you receive a two-hour arrival window. If our team does not show up within the expected arrival time, you will receive 10% off your move!
We do this for a few reasons:
- Sometimes things happen unexpectedly; if our crew is running late, you should not be penalized for it! We want to ensure that your move goes as smoothly as possible.
- We give this window because it allows our team to have plenty of time to make it to your destination and get ready to move your items.
- We are committed to your referral! Once our team is on its way, you will receive a call. You will always be in the loop on where your movers are!
When booking with us, you receive our on-time guarantee. We ensure that if our team is even a minute late that you will receive the 10% off! We never want to inconvenience our customers; our customer service representatives work hard to ensure that you are getting the most accurate estimate and arrival window possible. If you have any questions, comments, or concerns, reach out to our office, and we will do everything we can to take care of you!
Ready to schedule? Call us at 616.392.4448!
