Reviews

02/15/2019

Courtney

out of 5 stars
Our experience with Two Men and a Truck was outstanding. We actually had 3 movers show up instead of just 2. They came right at the beginning of the arrival window and were quick and professional. We expected the move to take 2-3 hours and they had it done in an hour and 15 minutes. I would highly recommend this company to others and will absolutely use them again for future moves!
02/15/2019

Latisha

out of 5 stars
The two movers were very respectful and courteous.
Response
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<div>Thank you Latisha! We are glad the guys brought forth their professionalism and met all your needs!</div>
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02/12/2019

Angela

out of 5 stars
the two gentlemen that were moving me made the move enjoyable and easy
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<div>Thank you Angela! We are happy to help!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2019

Regina

out of 5 stars
The office staff and movers were great - helpful and competent and friendly. Problem was I was told 1130-2:30 and I had not heard a word from anyone when 230 had come and gone so I started calling to see if the team was still coming. No answer on the selection to ask questions about my move. I went back to the original selection for overall information and was told the managers all gone but they would get an email. The team eventually called to say they would be there a little after 4PM, which they were. You have to do better with keeping customers in the loop on Team ETA.
Response
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<div>Thank you for your feedback Regina. We apologize if their was a miscommunication getting our crews out to you that day and being responsive. If you could provide more detail to help improve our customer service we would greatly appreciate it! Please call us at 407.254.5000. Thank you again and we look forward to speaking with you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2019

Dominick

out of 5 stars
This was one of the best customer service experiences I've ever had! Ryan in the office was super helpful and professional. The move team was incredible (Raymond and his crew). This wasn't an easy move (transporting oversize sliding glass doors and windows for a new home). They took great care of everything, made sure it was packed securely and unloaded to the correct location. The price was very fair for what was performed. I want to extend my sincere thanks to the whole team. I would definitely use Two Men and a Truck in the future (and would happily refer them to any prospective customers).
Response
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<div>Thank you Dominick! We certainly appreciate the positive feedback! We will provide the same service to anyone you send along ;)</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/03/2019

Betty

out of 5 stars
I'm still unpacking and can't find the names of the two men that moved me. I asked for their names and feel bad I can't give them credit. They were very careful of my property and the building. They were very considerate of my needs and concerns. i would definitly recommend and use your service again.
Response
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<div>Thank you Betty!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/03/2019

Wendy

out of 5 stars
Needed a few pieces of furniture moved. They wrapped all pieces and used very special care when bringing the pieces into my home. Were very polite, even when I asked them to move heavy couch about 3 inches to the right.
Response
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<div>Thank you Wendy!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/02/2019

Lyumma

out of 5 stars
Excellent experience, the team was punctual, and very service oriented.
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<div>Thank you Lyumma!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/02/2019

Ronald

out of 5 stars
I dealt with several planners over the phone and both were friendly, helpful and excellent in knowledge. The crew of six movers were all nice, friendly and seemed to enjoy their work. The team leader plus others were all very responsive and proactive to our needs and concerns. They were even rather entertaining. We had one negative incident of a crystal bowl falling off of a high shelf and broke. I didn't even know it was there and though it was padded inside the lid was very loose. Though I wasn't present at the time, they were immediately up front about what happened in bring it to our attention. Insurance is covering I understand. Slight frustration in that they moved so fast I couldn't keep up in placement in storage. But not really complaining. Overall our experience was great!
Response
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<div>Thank you Ronald! we are happy to hear almost everything went well. If we haven&#39;t already reached out, please let us know if we can still help with the damage or anything else :)</div>
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02/02/2019

Theresa

out of 5 stars
Our crew was on time, professional and efficient. Moving is never easy, but they took care of everything. Thank you!