Reviews
Lynne
We were very pleased that the truck showed up at the expected time, assessed the job and got to work. They were energetic and worked well together as a team. They did not waste time or goof off, but were professional in the way they handled our items and in their interactions with us. They kept us well informed in transition. We were overall very pleased with the entire experience.
Lori
Moving team was fast and took care of my personal belongings. Friendly and great to work with.
Michael
Movers very very prompt and courteous...moved all items safely with no damage. Would recommend
Mike
From initial phone call to final drive-off your employees attitude and service was exceptional.
Colby
Travis and Ian were phenomenal. Could not have been more nice and professional. Would highly recommend to anyone.
Judy
Used several times in last 10 years. Service is always excellent! Even the out of state move!!!!
Sam
Ian and Cody hustled the entire time. They were great! I have used other movers that walk around like sloths. I cannot day enough good things about both of these guys and their great attitude.
John
Experience was good overall. The only draw back was they arrived 30 minutes outside of the agreed upon time window of 2pm to 4pm. Arrival time was roughly 4:30 pm.
Response
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<div>Thank you for taking the time to fill out the reply card in regards to your recent move with us. While we wish that the feedback you provided could have been better, we sincerely thank you for bringing your concerns to our attention. Although rare, there are times with afternoon jobs that the crew does not finish up with their previous job as early as expected. We apologize for any inconvenience the thirty minute later arrival time may have caused. We ask that you please reach out to us if you would like to discuss your move further</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for taking the time to fill out the reply card in regards to your recent move with us. While we wish that the feedback you provided could have been better, we sincerely thank you for bringing your concerns to our attention. Although rare, there are times with afternoon jobs that the crew does not finish up with their previous job as early as expected. We apologize for any inconvenience the thirty minute later arrival time may have caused. We ask that you please reach out to us if you would like to discuss your move further</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
Steven and Jacob were excellent in doing everything I wanted them to do. Steven was especially careful. Jacob could be a little more patient and careful with moving things. He doesn’t need to prove how strong he is.
Kasey
The process of signing up for the move and dealing with the Office Staff was fantastic. The movers were very nice. They didn't appear to waste too much time and they arrived within the scheduled window. However, they did damage a few pieces of furniture. The first was a large piece of glass for my coffee table. They filled out a damage report and took the table to have a new glass piece fitted for it. The second was damage to my wooden bar that I did notice until they left. There was a large chip on the front of the bar and the wheels were used to help transport the bar across the parking lot and up the stairs. The Office Staff was able to send out a person to repair the bar within a few days of the move. As of 5/3/2018, I have not received the table with the replaced glass.
Response
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<div>Thank you for your email. I will be out of the office until Monday, May 7. If your matter is urgent, please call our office at 205.970.2272. Otherwise, I will respond to your email as soon as possible when I return. Thank you<br/><br/><br/>Kelly Atchison<br/>Community Outreach & Marketing<br/>TWO MEN AND A TRUCK(r) Birmingham<br/>4851 Cahaba River Rd., Suite 137<br/>Birmingham, AL 35243<br/>205.970.2272<br/>www.twomenbirmingham.com</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Thank you for your email. I will be out of the office until Monday, May 7. If your matter is urgent, please call our office at 205.970.2272. Otherwise, I will respond to your email as soon as possible when I return. Thank you<br/><br/><br/>Kelly Atchison<br/>Community Outreach & Marketing<br/>TWO MEN AND A TRUCK(r) Birmingham<br/>4851 Cahaba River Rd., Suite 137<br/>Birmingham, AL 35243<br/>205.970.2272<br/>www.twomenbirmingham.com</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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