Reviews

03/01/2018

Alicia

out of 5 stars
They guys who moved my stuff were awesome. The answering service sucks and doesn't explain things clearly there time management is really fair off. Telling a customer they'll be hearing from movers and having to call 3 times bc 3 hrs later still nothing isn't cool when your paying alot for some one to move your stuff.
Response
<div class="bv-review-response-container">
<div>Oh no! We are sorry to hear that! With a 96% customer satisfaction rating, we can assure you this is not the norm. We will grow from your feedback. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/28/2018

Marlena

out of 5 stars
We were supposed to andquot;shareandquot; the move but we were both charged full amount even though we shared a truck and the movers. We didn't get andquot;2 men and a truckandquot; . I got 1/2 of a truck and we shared 2 movers for the majority of the time. What should have taken at the most 4 hours took the entire day. Family and friends who had made arrangements to help had to leave before things were in position for them to help.
Response
<div class="bv-review-response-container">
<div>Customer service is our #1 priority Marlena and we apologize that we missed the mark during your move. Please email or call us with more info and we will connect you with our quality control department.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/28/2018

Craig

out of 5 stars
I've moved a few times and the gentlemen that were sent out were by far the best I've seen. Very happy job well done
Response
<div class="bv-review-response-container">
<div>Thank you so much Craig!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/28/2018

Terri

out of 5 stars
This is our second move in 2 years and again we were very happy with our service. Both moves included 2 pianos and neither time have I noticed even a scratch. The guys worked hard and fast and were serious about wanting to please us. We will continue to recommend Two Men and a Truck and if we need help again we will call without reservation. Thank you all so much for making our move much less stressful!
Response
<div class="bv-review-response-container">
<div>Thank you for trusting our company Terri! Cheers to your new adventure!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/27/2018

Alice

out of 5 stars
I was very pleased with the service but Iandacirc;??m still waiting on them to return a painting that was punctured during the move from being repaired
02/27/2018

Carolyn

out of 5 stars
Our guys were great! They almost RAN the whole time and still were so very careful and tried to please us with everything we asked! Will use them again!
Response
<div class="bv-review-response-container">
<div>Love to hear this Carolyn! Thank you for trusting us with your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/27/2018

Shannon

out of 5 stars
The guys were great. I will request them specifically on my next move, which will be soon.
Response
<div class="bv-review-response-container">
<div>Awesome! Thanks so much Shannon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/27/2018

Cherie

out of 5 stars
They did a good job. Hit a few walls going up stairs. But I feel it was to be expected to some degree. I feel move went well.
02/27/2018

Blake

out of 5 stars
Our movers were EXCELLENT! Great attitudes, high level of knowledgeable expertise.
02/26/2018

Greg

out of 5 stars
From the interaction with the scheduler to every aspect of the move, Two Men and a Truck were outstanding. They even managed a client disturbance professionally. Well done, team!