Reviews

03/20/2018

Pam

out of 5 stars
I was surprised to see how professional and fast they were. Would recommend them to all my friends
Response
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<div>We are happy to hear we exceeded expectations! Thank you for your kind words &amp; trusting us with your move Pam!</div>
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03/20/2018

Cynthia

out of 5 stars
Our moving team was friendly and efficient. They were fast but very careful with my motherandacirc;??s things. Would highly recommend Ben, Matt and Carter!
Response
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<div>We appreciate your kind words! We will definitely let Ben, Matt &amp; Carter know of your great review!</div>
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03/20/2018

Patty

out of 5 stars
Our move wasn't all that easy because we moved from the 2nd floor to the 3rd floor. By the end of the day we were all tired of going up and down the stairs. I know my calves hurt terrible. The moving team were very nice, courteous and took very good care of our stuff. I love Two Men and A Truck and will use them for all of my moving needs. Thank you The Wedge Family
Response
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<div>Patty, thank you for sharing your great experience with us! We love to hear these stories and I know it encourages our employees to be reminded that they truly can make a difference in our customers lives. Best wishes for you and your family!</div>
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03/20/2018

WIlliam

out of 5 stars
Great Service. There were several stops to unload different items. There was confusion with the loading so the stops and unloads got confused which caused us have to move several items with our pickup trucks to the proper addresses. Otherwise, the service was great!
Response
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<div>Cyndie, thank you for sharing your experience with us! Best wishes for you and your family!</div>
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03/20/2018

Dan

out of 5 stars
This was easiest move I have ever done. The communication before the move and the day of the move was very reassuring. The crew introduced themselves and we discussed the move before they started. Everything was handled carefully and I was consulted if they had questions. They were fast and efficient and friendly. I will only use Two Men and Truck on future moves. I was especially impresssed how the crew worked as team and got the job done.
Thank You!!!
Response
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<div>Smooth moves is the name of our game, Dan! Cheers to your new adventure!</div>
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03/20/2018

Mary

out of 5 stars
Now here comes the hard part. In my upstairs front bedroom was an orange Beats headset hooked to an iPod Shuffle. That evening we found the headset missing and the shuffle stuffed under a pillow. Your moving team was the only people who had been in the house! I canandacirc;??t believe anyone would steal this headset, but there seems to be no other explanation. I really hope this is not the case, but the headset is missing, and someone tried to hide the iPod that was connected to it! Not very happy!!!
03/20/2018

John

out of 5 stars
We cannot say enough about the moving teams that came to our home. We had two separate teams; one to move furniture out and another to move it back in. Both were polite, courteous and did a great job. We will definitely use Two Men and a Truck again.
Response
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<div>Thanks John, we are so glad you had a great experience. Please recommend us to your friends and family!</div>
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03/20/2018

James

out of 5 stars
Dez (spelling) and Colby (spelling) were masters of efficiency. Both were personable and professional and I would gladly hire them to move me again.
Response
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<div>Hi James! Thank you so much for the great review! It was our pleasure to move you forward!</div>
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03/19/2018

Gretchen

out of 5 stars
Extremely happy with the men who came to move me! They did it carefully, quickly and beat the time. They were kind and took great care when moving my items. I could not ask for a better experience.
Response
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<div>Thanks Gretchen, we are so glad you had a great experience. Please recommend us to your friends and family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/19/2018

Mary

out of 5 stars
Your BBB rating, and your employee that responds to complaints from there was the real decider in choosing your company. Your company had the highest satisfaction rating, around 80%, compared to your competitors with 50% or less. I read the complaints and responses on your company, and 2 of your competitors. Your responder presented the andquot;customer is always rightandquot; attitude, and showed a true desire to make it right, even if the customer was being difficult, and it showed in their answers and your companies actions. Your office staff WAY, WAY underestimated our amount of items to move, and therefore your price was WAY, underestimated. That should be improved, but I have no complaints because my internal guess was closer to actual expense.
Response
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<div>Customer service is our #1 priority Mary and we apologize that we missed the mark with your estimate. Thank you for sharing your experience with us!</div>
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