Reviews
Mary
Keylin, who set up the move was very helpful, efficient, and friendly.
I hope I don’t have to move again but in case I do, I will be using Tow Men and a Truck.
Debbie
Pat
Josh
Hi Josh,
We’re very sorry to hear about your recent experience. Our Quality Control team spoke with you and noted that you mentioned the driver was an issue from the start, while the mover with the ponytail and the mover with the beard were both great. It was also noted that during the walkthrough, there may have been some confusion about which items were being moved — specifically, that the crew believed only the refrigerator in the garage was included.
We truly regret any frustration this caused and appreciate your understanding as we review this matter further.
MELISSA
FRANK
They worked EXTREMELY HARD, EFFICIENTLY, and DEFINITELY need to be praised by management.
Please recognize them for their exceptional customer service, dedication, and professionalism.
Hank
Thank you for taking the time to share your feedback. We’re glad to hear our team worked hard and did a great job overall. We’re very sorry to learn about the missing remote and understand how frustrating that can be. Our team is reviewing your claim and will be in touch as soon as possible to help resolve the matter.
Theresa
polly
Thank you so much for your wonderful review! We’re thrilled to hear that your movers were polite, efficient and took great care with your move. We agree—they’re definitely keepers! We’ll be sure to share your kind words with the team.
Jennifer
Thank you for your kind words! We understand that moving plans can change and we’re so glad our team was able to make the process easier for you. We appreciate your patience and are happy we could help with your move!