Reviews
Susan
The moving team was exceptional. Positive. Helpful. Informative and trustworthy without exception. All of our family always uses TM&aT.
No stress. Always kept updated, fair pricing and a real savings on our old bCks and knees! :-)
No stress. Always kept updated, fair pricing and a real savings on our old bCks and knees! :-)
Response
Susan, We always love to hear when our teams provide exceptional customer service! We will share your kind words with Tyler, Ty, and Elijah. Thanks so much for your feedback and for continuing to choose TWO MEN AND A TRUCK!
Sue
We had many boxes and furniture to be moved from a Columbus second floor apartment to our home in Cincinnati and to storage here. The truck met us in Columbus about 10 AM and Ronnie and Jason went right to work. They were extremely helpful and easy to work with. We got everything back home and in storage by 5 pm. Nothing was damaged during the move. The movers could not have been better.
Response
Sue, We are delighted Ronnie and Jason exceeded your expectations! They are a great team and work hard to make moving day a great experience. Thanks so much for your kind words and for choosing TWO MEN AND A TRUCK.
Stephanie
Even though they missed my scheduled window (window was 2-5 and they got there at 5:35) the main mover made up for it. He was very friendly and professional. He was training a new hire and did a good job giving him tips. The only advice I would recommend is for the new hire to save personal phone calls until the job is finished.
Response
Stephanie, Thank you for your feedback. We will use your comments to continue to train our employees so they will meet and exceed our customers' expectations in the future. We are happy Kris made up for their late arrival with his professional and friendly service.
Paul
My moving team included Jason, Harley, and Dallas. They were efficient, prepared, and moved quickly. Best of all, they were polite and professional with me and (most importantly) my wife. Great job!
Response
Paul, We are so happy Jason, Harley, and Dallas did such a great job for your move! We will let them know how much you appreciated their professionalism and hard work. Thanks for your feedback and for choosing TWO MEN AND A TRUCK.
Joshua
The team was very professional and nice. They did an excellent job and went above and beyond expectations.
The job was a lot harder than I think anyone anticipated and they handled it without any complaints and worked really hard to still make sure the job was done quickly and well.
The job was a lot harder than I think anyone anticipated and they handled it without any complaints and worked really hard to still make sure the job was done quickly and well.
Response
Joshua, We are delighted Seth and Stuart exceeded your expectations! Our teams work hard to make sure our customers receive excellent moving services. Thanks for sharing your experience and for choosing TWO MEN AND A TRUCK.
Carol
Two Men and a Truck were Great! They took such great care of our furniture and did such an efficient job. We are very pleased with their service and will ask them again should we need them in the future! Thanks Ben and Jason for your excellent service!!
Response
Carol, It's great to hear that Ben and Jason provided excellent customer service for your move! We love knowing our customers are happy!
John
The moving crew that showed up were the BEST. They were efficient, courteous, and very hard working. I have nothing bad to say about these men. However, the office team that set up my delivery time put the time in incorrectly which considerably messed up my time frame for my day. No discount was offered for their unprofessional scheduling. Very disappointed with that.
Response
John, We are happy to hear that our team did an excellent job for your move! We do apologize for the scheduling issue. Our Operations Manager has made a couple of attempts to reach you by phone to discuss the details further. Please give us a call at your earliest convenience at 513-769-6683. Thank you.
Sam
The two movers were great and friendly. You could tell they care about doing a good job. They took care of our belongings. Nice and easy process. They moved everything out of our condo and into our new house in a very respectable amount of time. Highly recommended for any moving needs. Very reasonably priced.
Response
Sam, It's great to hear Caleb and Charlie provided a great moving experience! That is their goal for every move. Thanks so much for your recommendations and for choosing TWO MEN AND A TRUCK.
James
A frustrating moving experience and would not use again
Response
James, Our main objective with every move is to make sure that our customer is satisfied and that the move is a pleasant experience for them. We are incredibly disappointed to hear that we missed the target in this instance. Our manager tried to reach you and left a voicemail. Please contact our office at 513-769-6683, so we can discuss the issues you had with your move. Thank you.
Dennis
The three young men that moved me Jason, Harley and Jay or great they showed up on time they got to work immediately and never took a break except for lunch... they were three hard-working young men and they made the very stressful day a lot more pleasant for me!
They had everything planned out and they were very careful with my belongings.
It was a hot and miserable day and they worked hard!!
They had everything planned out and they were very careful with my belongings.
It was a hot and miserable day and they worked hard!!
Response
Dennis, We are so happy Jason, Harley, and Jay did a great job for your move! We will let them know how much you appreciated their hard work and care. Thanks so much for your feedback and for choosing TWO MEN AND A TRUCK.
