Reviews

04/17/2018

Kelly

stars
The guys that moved me were great. They kept me informed, were friendly and worked hard the entire time they were moving me. I had a delivery at the same time they were moving me and they were so nice about it. I know it caused some interference on what they were doing but they never got upset, they just went with it. i would highly recomment two men and a truck and was very impressed with the guys that moved me. Moving is never easy but they made it as easy as possible for me. thank you
Response
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<div>Hi Kelly,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with please reach out to the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/16/2018

Michael

stars
The movers, Neil and Carson (sic), were fantastic----hard-working, cooperative, transparent and friendly-everything you would want for movers. Give them a raise! :-)

I was a little surprised that the estimated weight was so far off--a consequence of not seeing the items beforehand. But my movers explained the issue up front and clearly.
Response
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<div>Hi Michael,<br/>We are sorry to hear that the original estimate was incorrect, but we are happy to hear your move team was able to correct this. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/16/2018

Julie

stars
We had a move last week and were wonderfully served by Two Men and a Truck. The estimator was thorough and the movers were extremely polite and efficient and did everything to help out with some awkward shaped items. My only suggestion would be that a confirmation call a day before the scheduled move would have been a big help (I forgot to call but there was a lot on my mind). That said, I did receive a response AFTER HOURS to my request for a confirmation. We actually came in below the estimate. Super satisfied return customer here.
Response
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<div>Hi Julie,<br/>We are sorry to hear we missed calling you the day before for the confirmation of your move, but we are happy to hear your move went as planned. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/16/2018

Suzanne

stars
My two movers, Austin and Dustin were exceptional and I couldn't have asked for better customer service. I am extremely happy with my move to Ohio.
Response
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<div>Hi Suzanne,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/16/2018

Traci

stars
Antonio in the office was great. Nice positive attitude. The movers were great too, very careful but also quick. I will definitely use them again!
Response
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<div>Hi Traci,<br/>We are happy to hear that from the office staff to your move team we were able to meet your expectations on this move. If there is anything else we can help you with, call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/16/2018

Michelle

stars
Lim and Jon were awesome. Our whole experience from start to finish was excellent .
Response
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<div>Hi Michelle,<br/>We are happy to hear your move team was able to meet your expectations on this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/14/2018

Carol

stars
The movers were personable, worked hard and made an effort to move quickly, which I appreciated. I actually tipped them for their efforts. I was disappointed after they were gone however to discover a damaged lamp shade. But all in all, they did a very acceptable job.
04/14/2018

Jim

stars
The crew had an unfortunate mishap that resulted in a slight scratch on our NEW laminate floor. They pointed it out immediately and filed an accident claim. So far, the claim is being handled in a timely manner. I will reserve further comment until final resolution of the claim. I don't expect a problem. On the positive side, the team was on time and was easy to work with.
04/13/2018

Jacob

stars
The team at Two Men and a Truck were amazing. We were overwhelmed with the sheer magnitude an out-of-state move. We were straddling between our homes in Michigan and our new location in Kentucky and the whole situation was stressful. Two Men and a Truck made the process so much easier. The staff at the office, and especially the packing and moving team, were unbelievable. They took care of every little detail, took care of our belongings as if they were their own, and were helpful beyond words. They may not have realized it at the time, but that team of FOUR men and TWO trucks were a pleasure to work with and made the move so much less stressful. Thank you for an exceptional job!!!
Response
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<div>We know moving long distances can be stressful and we are happy to hear we were able to help you with this move. If there is anything else we can help you with call the office at 517.485.4545. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/13/2018

Kelly

stars
The movers were courteous and friendly. They made the day move quickly and made the experience far less stressful than it could have been. Thanks!
Response
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<div>Hi Kelly,<br/>We know moving can be stressful and we are happy to hear your move team was able to make this move less stressful on you. If there is anything else we can help you with call the office at 517.485.4545. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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