Reviews
Kim
I’ve always been impressed with your services from the first call through the actual move. Mike, the crew lead, was especially kind, helpful and energetic (our second time having him move us!) and I cannot say enough good about him. His team was also professional and efficient. So thankful for your services and this team.
John
I was very happy with the attitude and courteous service by all who I was in contact with. I was very disappointed that there is no longer a local branch to handle my small moves, which meant I had to pay a premium to have Two Men and a Truck do this move. There was some minor damage to one of my dressers, which I think might have resulted from the mover trying to pick up the heavy dresser by grasping the top board of the dresser. I have some more items to move next year and will spend more time looking for a local company rather than paying a premium for Two Men and a Truck.
Response
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<div>Hi John, we're so sorry to hear that you were not completely happy with your recent move. With a 98% referral rating in 2018, we can assure you that this is not the norm. Please reach out to our offices at 616.392.4448 to speak with our General Manager, David, so that we may come to a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi John, we're so sorry to hear that you were not completely happy with your recent move. With a 98% referral rating in 2018, we can assure you that this is not the norm. Please reach out to our offices at 616.392.4448 to speak with our General Manager, David, so that we may come to a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Valarie
Was suppose to get 1/2 hour heads up but only got 10 minute warning cuz they finished previous job early.
Matt
My move team were troopers. A couple didn't feel well but they kept on working, and finished the job ahead of schedule. This is the second time I'm used Two Men and a Truck, and I was extremely happy both times.
Paul
Fantastic experience with the crew that did our move. They took great care to avoid damage on both the items being moved and the house itself. And the job they did packing our too small storage unit to make everything fit was nothing less than astonishing. The lead team member was buried so far in the unit to make more room at times I could only see his hands reaching up! Will definitely be requesting this crew again when we (hopefully) move into our new home soon!
Diana
The too young gentleman that moved my stuff were excellent! But the communication with the office is very poor! It took me two days just to get someone to call me back to even schedule an appointment. And then when I needed to get a hold of them quickly, it still was several hours later before they got back with me. If you want to continue having more business, you need to contact prospective customers a lot quicker! Diana
Response
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<div>Hi Diana, we're sorry to hear that you had some difficulty reaching our offices. We can assure you that this is not the norm! This is the first we've heard of your frustrations so please give our offices a call at 616.392.4448 to speak with our General Manager, David, so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Hi Diana, we're sorry to hear that you had some difficulty reaching our offices. We can assure you that this is not the norm! This is the first we've heard of your frustrations so please give our offices a call at 616.392.4448 to speak with our General Manager, David, so that we may work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Harold
I can't remember the guys names, but they were awesome, and they did a terrific job. I will definitely use you again if I move.
Tressie
Tressie Salazar 929 1st st Muskegon hi 49440.. Joe L and Tony, the movers were proffessioally excellent and efficient and caring. They are the best two movers Joe L and Tony i have ever had. I would recommend those two personally to others to be their movers. God bless them both.
Andy
Chance and Kolin where excellent. They were very polite, hard working and I would request them again! They went over and above.
Jennifer
We used TMAAT a week ago for our move. The Men were awesome! They listened to what I wanted, wrapped everything and moved it all with care. Definitely will use them again.
