Reviews
Sue
Very conscious, very friendly just a little slow. I had more items than I called in and I understand that but would say a better organization of 2 people moving since I am paying by the hour. I stepped in at the end to get it finished quicker. I paid almost as much as I did the first move and it was a bigger move.
Response
Hi Sue, thank you for your feedback! We're sorry to hear that you were not completely satisfied with your recent moving experience. Unfortunately, our estimates do depend on the inventory list provided to our Customer Service team. We would encourage you to reach out to our General Manager, David, with any concerns as we would like to work towards a happy resolution. Thank you!
Gary
I was very pleased. My entire experience from the first call to the quote and the final loading was exceptional.
Response
Gary, thank you for taking the time to review our services! We are so happy to hear that you had an exceptional experience. We would love the chance to speak with you to learn how we could have earned a full five-star rating, we're always striving to be better today than we were yesterday! Thanks again for choosing TWO MEN AND A TRUCK!
Lynne
A genuinely great moving experience, from my perspective. Jeff and Drake were a great team! They contacted me as promised to confirm their arrival time, they were prompt, professional, careful with moving everything, and very thorough. Their strong teamwork went a long way towards making this move easy, and the packing of the truck was masterful!
Mary
Mary
thanks for your excellent service and fun personalities
thanks for your excellent service and fun personalities
Linda
Everything was great but when everybody was leaving at the end of the day we noticed that there were quite a few gouges on both sides of mom's door at her new apartment. I have a feeling that happened when the guys had trouble getting her couch in. Mom has to pay to have that fixed. We were very happy with everything else. Really like everything else about your company. Would use you guys again.
John
Exceptional service through complete transaction. So fast they beat Jimmy Johns.
Mark
The two men who moved my mother were courteous and professional. However, they were a bit slow, and the cost, although it fell within the estimate, was a little more than I thought it should be. It was a very small and short move and should not have taken 2 1/2 hours. Otherwise, we were satisfied with the move and will use your company again.
Response
Mark, thank you for taking the time to share about you and your mother's moving experience with us! We're sorry to hear that you have some concerns regarding the time spent on your mother's move. We encourage you to reach out to our office at 616.392.4448 to speak with our General Manager, David, so that we may work towards a happy resolution. Thanks again for choosing TWO MEN AND A TRUCK!
Michelle
Thank you so much! You made this difficult move for my mom so much smoother than anticipated. We will definitely be using you for any future moves.
Richard
Our movers, Jamie & Stone, were very friendly and worked very hard. They actually beat their estimated time by working so hard. All our furniture was wrapped loaded on truck, delivered unwrapped in perfect condition. I would definitely use them again if I would move again. (Which I Hope I don’t). Call them if moving!!!
Eva
They were very considerate, conscious on making sure my furniture and moving in out was not damaged. I would definitely use 2men and a truck for all my moving needs and would like the same 2 men.
