Reviews
Matthew
Our team did an amazing job! Fast, efficient, friendly, and careful. This was a hectic move that gave me a lot of stress and they made it unbelievably easy.
Response
Hi Matthew, thank you for taking the time to review our services! We know firsthand how stressful moving can be so hearing that we were able to make your move day as stress-free as possible means the world to us. Thanks again for choosing TWO MEN AND A TRUCK!
Kay
I have had the team 4 times and everytime they have been Super. They go out of their way to see everything is done Super. This time they even took my car and had to find a wrecker with a flatbed in this small town. Brandon and Trevor are the best.
Thank you for the Super job. Now I hope the guys coming this weekend are just as good. Kay
Thank you for the Super job. Now I hope the guys coming this weekend are just as good. Kay
Response
Kay, we're so happy to hear that you had excellent service from our team! Brandon and Trevor are a great team and we're thrilled that they were able to help make your fourth move with us a success. We would truly appreciate hearing from you on how we could have earned a 'five-star' rating. Please contact our offices at 616.392.4448 or by email at info0429@twomen.com. Thanks again for choosing TWO MEN AND A TRUCK!
Anne
The team who moved me was great! Very professional and efficient. Thank you!!!
Response
Anne, thank you for taking the time to complete our survey! We are so happy to hear that your move team provided you with professional and efficient service. Thanks again for choosing TWO MEN AND A TRUCK!
Beatrice
The two men that moved us did an awesome job. Dealt with out pets and loaded the truck so nothing go broke. Good attitudes :)
Response
Beatrice, thank you for taking the time to leave us a review. We are very happy to hear that your moving team was able to help make your and your pets' move as smooth as possible! Thanks again for choosing TWO MEN AND A TRUCK!
Jane
The guys were quick, courteous, careful and efficient. It would have good if I understood that the hourly charge included the to and from travel time.
Response
Jane, thank you for taking the time to complete our Move Experience Survey! We're thrilled to hear that your moving team was able to help make your move day as easy as possible! We'll be sure to share your feedback with our local management team. Thanks again for choosing TWO MEN AND A TRUCK!
Angela
They did a great job. They were punctual and were respectful of COVID guidelines. Thanks, guys!
Response
Hi Angela, thank you for your review! We know how stressful moving can be, even without a pandemic to contend with, so hearing that your moving team was able to help make your move day easier means the world to us! Thanks again for choosing TWO MEN AND A TRUCK!
Thomas
Great guys, extremely careful. Reviewed job before pitching in, and proceeded without incident. Small job, treated respecfully.
Response
Hi Thomas, thank you for your review! We're so happy to hear that we were able to live up to our title of the Movers Who Care on your recent move. Thanks again for choosing TWO MEN AND A TRUCK!
Francis
The problem with this move is that (I) had to move over half my own stuff because of whatever way your system is set, up movers move your house of furniture and whatever else there is to move. So I'm completely UNSATISFIED with this whole ordeal and plus they were over an hour late but took 10% off the total but unfortunately that didn't do anything for me. I still had to rent another vehicle.
Response
Francis, we're sorry to hear that your expectations were not exceeded on your recent move. With a 98% customer referral rating, we can assure you that this is not the norm. We would appreciate the chance to speak further about your concerns. Please call our offices with 616.392.4448. Thank you.
Cynthia
Over the top helpful, going out of way to make things work. Professional. Friendly. Excellent communications, keeping me the client informed. Would not change a thing.
Response
Cynthia, thank you for taking the time to review your move with us! We are always aiming to provide top-notch customer service so we're thrilled to hear that you received just that. Thanks again for choosing TWO MEN AND A TRUCK!
Jessica
Very happy with the office team, packers, and movers! Everything went so great. The only thing that was a hiccup is that I didn't realize that food couldn't be moved by the movers across state lines.
Response
Jessica, thank you for your kind words! We are thrilled to hear that our entire team was able to work together to help make your move day as smooth as possible. Thanks again for choosing TWO MEN AND A TRUCK!
