Reviews
Robert
Your team from the initial call to plan the move to the day of and including the move with the assigned team was great.
Response
Robert, thank you for taking the time to leave us a review! We are excited to hear that every step of your move was as smooth and professional as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Mary
Wonderful move. Fast, careful, polite, and great to work with.
Response
Mary, thank you for taking the time to complete our Move Experience Survey! We are proud to hear that you had such a positive move day thanks to your moving team. Thanks again for choosing TWO MEN AND A TRUCK!
Wendy
Steve was very helpful and went above & beyond to find us a truck. The movers took their time and were professional. Unfortunately, the size of our move was underestimated, so we had to rent a u haul to move the remaining items. All in all a good & professional job well done.
Response
Wendy, thank you for leaving a review! We are so sorry to hear that your expectations were not exceeded on your recent move day. We would love to speak with you at 616.392.4448 to hear how we could have improved your move experience and provided a more accurate estimate. Thank you.
Ann
Our moving team were of Josh & Troy were excellent, through, pleasant, professional,
helpful, worked in a timely manner. I was way more than pleased with them as our movers. would definitely use Two Men & Truck again. They have a good reputation in
our community of Grand rapids Dominicans. Thank your for allowing these to men to serve us,
Ann & Pat
helpful, worked in a timely manner. I was way more than pleased with them as our movers. would definitely use Two Men & Truck again. They have a good reputation in
our community of Grand rapids Dominicans. Thank your for allowing these to men to serve us,
Ann & Pat
Response
Hello Ann, thanks for your review! We are so happy that Josh and Troy made your move such an excellent experience. They make a great team! Thanks again for choosing TWO MEN AND A TRUCK!
Michelle
Our moving time frame was 12-2p. They were an hour late, which messed up my schedule picking up my grandson. They seemed in no big hurry unfortunately. They did not bring in a dolly nor cart to move my dads items. I had to get the 2 carts for them. They were pleasant enough, but over all not happy with our moving experience. I feel $350 is a bit much of a charge for the poor quality we received
Response
Michelle, we are very sorry to hear that your expectations were not exceeded on your recent move day. With a 98% customer referral rating, we can assure you that this is not the norm. Our records indicate that you have been in contact with our management team and that you've been able to come to a happy resolution. Please feel free to contact our team at 616.392.4448 with any further concerns. Thank you.
Lori
The scheduler, Lori, was so accommodating and cheerful and my moving guys, Jed, Josh and David were absolutely a delight - great personalities, careful and efficient!!! Would definitely ask for these guys specifically again...and specifically recommend them!
Response
Hello Lori, thank you for taking the time to leave a review! We are so glad that our office staff and your moving team collaborated to make your move so excellent. They make a wonderful team! Thanks again for choosing TWO MEN AND A TRUCK!
Rachelle
I received amazing service on every level! Melissa did a great job explaining everything and getting all of the details set up. The moving crew Gabe, Carter, and Jed were AWESOME! They were professional, friendly, and fun! I was particularly impressed with how they handled my piano and took extra care with it. They really put my anxieties at ease and made my moving experience a positive one! :)
Response
Rachelle, thank you for leaving a review! We are so happy to hear that both our office staff and your moving team were able to make your move stress-free and fun! Gabe, Carter, and Jed make an awesome team. Thanks again for choosing TWO MEN AND A TRUCK!
Linda
Two very considerate young men. They. even made sure I didn’t fall by offer an arm going down a hill to lower level. I would definitely use them again. They were several hours late but kept us informed.
Response
Hello Linda, thank you so much for your review! We are thrilled that your moving team was able to help keep move day safe and smooth. Thanks again for choosing TWO MEN AND A TRUCK!
Lisa
Bret and Zach were amazing! They took such good care of all my things and at the same time were fast!
Response
Lisa, thank you for taking the time to leave us a review! Bret and Zach are an incredible team and we are very happy to hear that they were able to help make your move day as smooth as possible. Thanks again for choosing TWO MEN AND A TRUCK!
Dorann
The team arrived within the expected time scheduled. The men were efficient AND careful with the furniture + the walls & doors, etc.
Very pleased!!! Dee
Very pleased!!! Dee
Response
Hi Dorann, thank you for your kind words! We are thrilled to hear that your moving team was able to protect your belongings and your homes. Thanks again for choosing TWO MEN AND A TRUCK!
