Reviews
Ruth
The movers did not have any of the right tools to disassemble the larger furniture--using a small screw driver--took way to long! This added at least an hour to the total time! There was a large scrape put in a chair ledge of the condo I was moving out of by a piece of furniture they were moving. The movers nicked the wall in my new home with furniture. There was a huge billing mistake made.
Response
Hi, Ruth. Thank you for taking the time to leave us this feedback. We encourage you to reach out to our office to discuss your issues that occurred during your move. We are in the office Monday through Friday 8:00-5:30pm and Saturday's 8:00-3:00pm. Our number is 616.245.9200. We look forward to speaking with you soon to discuss these issues.
Jane
Our moving team was fantastic. Very professional, efficient and friendly. Would definitely recommend your company to friends and family.
Response
Thank you for your kind words, Jane! We love to hear that your move team was fantastic, professional, efficient, and friendly. We appreciate your recommendation and thank you for choosing TWO MEN AND A TRUCK®!
Ike
My TMAAT team was awesome - they arrived on time (early), they wasted no time moving things out and moving things in, they were everything I hoped for & everything I needed for my move. Thank you mover dudes & TMAAT, we appreciate you!
Response
Thank you for sharing your experience with us, Ike! We are thrilled to hear your move team was everything you hoped for and needed for your move. We absolutely love to read comments like this. We appreciate you choosing TWO MEN AND A TRUCK® for your moving needs!
Mike
Gabriel was Excellent. His efficiency and communication were top notch. I can't imagine future moves without him.
Response
Thank you for your kind words on Gabe! We are truly so grateful to have him as a leader on our team here in Grand Rapids. Thank you for putting your trust in Gabe and TWO MEN AND A TRUCK®, Mike!
Edward
Great experience , on time, no clean up required, Very professional
Response
Thank you for sharing your experience with us, Edward! We are thrilled to hear your move team was professional and made moving day a little easier for you. Thank you for choosing TWO MEN AND A TRUCK®!
Mayra
Went with 2 men and a truck because they gave me the best price...glad I did..everyone was great..courteous hard working moving crew....nothing was damaged...they did a great job...we could not have done it any easier....but in the end...it cost $600.00 over the quote...surprise.
Response
Thank you for sharing your experience with us, Mayra! We are glad to hear your move team was courteous and hard working! As for the final cost, there are a few components that could cause your estimate to be on the higher end. These are things such as more items being added on, a long driveway, stairs, etc. We hope this clears up any confusion!
Marcia
I was very pleased with the service of Two Men and a Truck. The young men were courteous an patient and did their job with skill and professionalism. I will call upon them again when I am ready to move my belongings back into my home after a remodel.
Response
Thank you for your kind words, Marcia! We are thrilled to hear your move team was courteous, patient, and did a great job! We look forward to working with you for your next move!
Joe
TWO MEN AND A TRUCK (Gabriel & Matt from Grand Rapids South) did a GREAT job helping us move our 93-year old mother from her home in Hastings, MI to an assisted living facility in Middleville, MI...and they did it in an hour less than I had anticipated!
I'd highly recommend them to anyone!
I'd highly recommend them to anyone!
Response
Thank you so much for sharing your experience with us, Joe! We love to hear that Matt and Gabe did a great job helping move your mother. We strive to live by one of our Core Values, The Grandma Rule. Which states "treat everyone the way you would want your grandma to be treated". It sounds like we definitely lived that out in your move for your mother. Thanks for the recommendation!
Julie
Movers had great personality and worked quickly . However maybe could have been a little better prepared , no tools in the truck to take apart a bed frame and tablet was dead so I couldn’t get a bill prior to them leaving .
Response
Hi, Julie. Thanks for the feedback. We understand that unexpected things like this do happen on occasion. But, with a 96% referral rating, we can assure you that this does not happen on the regular with our employees. If it does, we try to make things right as quickly as we can. Thank you for your comments!
Katherine
The Team of Jason & Rahoud were GR8! Friendly, Courteous and Efficient!
THANK-YOU
THANK-YOU
Response
Thank you for your feedback, Katherine! We are thrilled to hear your move team was friendly, courteous, and efficient! Thanks for choosing TWO MEN AND A TRUCK®.
