Reviews
Denise
The guys are great. Very helpful and efficient. I called on a Friday and they came out on Saturday! I was very impressed! I just needed help moving furniture from upstairs, to our basement and the basement furniture upstairs. It was totally worth having professionals move it instead of doing it ourselves.
Response
Thank you for sharing your experience with us, Denise! We love to hear that we were able to accommodate your move quickly and efficiently. We appreciate all your wonderful comments on your move team. We will make sure to let them know! Thank you for choosing TWO MEN AND A TRUCK®!
Miriam
Very pleased. The young men arrived on time, were very courteous, and were very careful with the furniture. Would use your services again.
Response
Thank you for sharing your experience with us, Miriam! We are thrilled to hear your move team was courteous and careful with your furniture! That is absolutely what we strive for. We look forward to working with you in the future if need be. Thanks for putting your trust in TWO MEN AND A TRUCK®!
Dennis
Workers were effective and careful with our items. There was one broken glass jar full of marinara sauce that made a mess in one box. There was also one awkward comment about tipping from among your laborers (not the team leader).
Response
Oh no! We are sorry to hear about your marinara! Hopefully it wasn't too difficult to clean up. We apologize for any inconvenience this may have caused you. We are glad to hear your move team was effective and careful with your items!
Richard
We used Two Men And A Truck to move to our new residence about 13 years ago. We were very satisfied and knew that if we ever needed moving services again we would call your Company. We were very happy with your recent service and would like to thank the three young men who did an exceptional job in making this move an enjoyable experience.
Response
Thank you for sharing your experience with us, Richard! We love to hear that you used us 13 years ago and 13 years later! We are glad to know your three man move team made your experience an enjoyable one! Thank you for continuing to choose TWO MEN AND A TRUCK® for all of your moving needs.
Joan
Jason was so informative, pleasant and efficient. I strongly recommend him and would be happy to use him again.
Response
Thank you so much for your kind words on Jason! We are truly grateful to have a wonderful leader like Jason on our team. We appreciate your recommendation and thank you for choosing TWO MEN AND A TRUCK®!
Kim
A really great team was sent out to my house. Outstanding job!
Response
Thank you for sharing your experience with us, Kim! We are thrilled to hear your move team did an outstanding job. Thank you for choosing TWO MEN AND A TRUCK®!
Jennifer
Moving an apartment over one building shouldn't have taken 7.5 hours! Especially when we didn't have the usual amount of furniture. The moving crew complained the entire time. One had a headache, then he didn't feel well, then they both complained they were tired. They complained the boxes were too heavy, that I had "too many books" (there were 12 book (file) boxes). Hoping management will resolve
Response
Hi, Jennifer. We appreciate your feedback and we understand your frustrations. We are aware that you have been in contact with our management team and they are working on resolving your issues. If you have any other concerns that you would like to discuss, please give us a call at 616.245.9200. Our management team has been at a conference earlier this week, so they will get back to you ASAP. Thanks, Jennifer. Have a wonderful day.
Jawn
Customer service was great but the moving team was terrible. Almost 90% of my furniture was damaged because they failed to use the provided furniture pads. They placed furniture against the walls of the truck without padding so everything had rub marks. Three pieces of furniture had deep gouges in the wood where they say something on the furniture again without padding. Will not use again
Steve
The moving crew was awesome. Very efficient, profession and friendly.
Response
Thank you for your kind words, Steve! We are glad to hear your move team was efficient, professional, and friendly. Thank you for choosing TWO MEN AND A TRUCK®!
Tim
Our moving team: Nate Z, Brandon T, Matt E, and Ben G were terrific all-around! They exceeded our expectations because of their carefulness, concern, and politeness.
We also appreciate the office team for their estimated price range which matched the final cost - at the low end. Their calls the day before, day of, and day after our move were totally unexpected, but appreciated!
We also appreciate the office team for their estimated price range which matched the final cost - at the low end. Their calls the day before, day of, and day after our move were totally unexpected, but appreciated!
Response
Thank you so much for sharing your experience with us, Tim! We love to hear all the kind words on Nate, Brandon, Matt, and Ben. We are very grateful to have them on our team and we are thrilled to hear they rocked your move out! Thank you for choosing TWO MEN AND A TRUCK!
