Reviews

03/17/2019

Carlos

5 out of 5 stars
Excellent work, a little pricey for 15 mins of work, irregardless of one hour min. Also suggest company provide movers with booties so they don’t track in the street when they enter a customers house, especially if rain or snow is present. These are inxpensive, they disposable, they make your team look professional, and they keep the customers floors/carpets clean
Response
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<div>Thank you for your feedback, Carlos! We appreciate your suggestions. We always enjoy hearing the customers side of things and their wonderful ideas. Thank you for choosing TWO MEN AND A TRUCK, we are happy you were satisfied with your service.</div>
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03/16/2019

Tim

5 out of 5 stars
The truck team was great. They went to work quickly and where easy to chat with and answered my concerns and questions as we all work to get out the door.
Thanks
Response
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<div>We are so thrilled to hear your team was great, Tim! We are happy to hear your concerns and questions were answered and your move was executed efficiently! Thanks for choosing TWO MEN AND A TRUCK!</div>
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03/12/2019

Dan

5 out of 5 stars
Each mover showed up with a good attitude and ready to do the job. They were all very courteous and willing to help make my move as easy smooth as possible. I appreciate the communication throughout the day keeping me updated. I would highly recommend Two Men and a Truck for anyone needing a moving service.
Response
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<div>We are so happy to hear that you were so satisfied with your movers, Dan! We are big on communication so we are very glad to hear there was constant communication. Thank you for your recommendation!</div>
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03/12/2019

Maggie

5 out of 5 stars
Two men and a Truck did an outstanding job packing and moving my brother so I was happy to hire them when we needed to move our basement furniture and items to a storage location while it is being renovated. I was as impressed as my brother was with their professionalism, skill level and recommendations on how to best preserve items in storage. I would give them a five star rating and will be using them again. Thanks Two Men and a Truck.
Response
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<div>Thank you for your kind words, Maggie! We are happy to hear that we did an outstanding job packing and moving for your brother! Thank you for your five star rating and we look forward to working with you in the future!</div>
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03/11/2019

Catherine

5 out of 5 stars
Will and Cory were great. Showed up on time, and were very courteous. After a walk through they loaded the truck quickly and carefully. They followed all my instructions and were respectful. I was glad they helped me move.
Response
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<div>We are so happy to hear that you had such a great experience with Will and Corey! We are so lucky to have these guys on our team and we are thrilled to know they followed instruction and were respectful! Thank you for choosing TWO MEN AND A TRUCK, Catherine!</div>
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03/07/2019

Renee

3 out of 5 stars
The Surveyor of my belongings had told me that it would likely be a full truck so we moved a lot of items prior to the movers' arrival. Halfway through the move which took over 12 hours, I was told the truck would only end up being half full. Toward the end, they told me it was full and they were not able to get everything on the truck. They left behind some heavy items. They also let my expensive treadmill sit outside for at least a half an hour while it was snowing very hard. It got quite wet and now I do not know if the electronics will work.
Response
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<div>We are so sorry to hear that your move wasn&#39;t exactly what you expected, Renee. With a 96% referral rate, we can assure you that this is not the norm for us here at TWO MEN AND A TRUCK. If you have any further concerns and would like to give us a call, we would like to resolve these issues. Our number is 616.245.9200 and we are in the office from 8am-5pm.</div>
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03/07/2019

Brandon

5 out of 5 stars
The move was a spur of the moment. Everyone i had talked to through out the whole process was very helpful and answered all of my questions.
Response
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<div>We are so glad to hear that we could accommodate your needs, Brandon! We are happy to know the whole process was helpful and all your questions were answered!!! Thank you for choosing TWO MEN AND A TRUCK!</div>
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03/05/2019

Sandy

5 out of 5 stars
Loved the whole team at TMT! They made a stressful time so easy!
Response
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<div>Thank you so much, Sandy! We are so glad that what could&#39;ve been a stressful time was made so easy!</div>
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03/05/2019

Dianne

5 out of 5 stars
have moved 3 times in the past year. no we are not bums. we sold our house and didnt know what we really wanted to do.

all three times we had excellent everything. I will recommend to my family and friends.

very respectful and efficient. they worked right along.

could not be happier. we have finally settled on a mobile home in a retirement community and very happy.

thank your guys again and I hope they get a little reward and put in their records.

moving is a very hard physical job and I give them a lot of credit.

thanks again,
dianne
Response
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<div>Thank you so much for your extremely kind words, Dianne! We are so thrilled to hear that your movers were very respectable and efficient. We are so happy to hear you are settled in and happy with your community! Thank you for your recommendation!</div>
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03/05/2019

Brittany

5 out of 5 stars
The gal who answered the phone and helped schedule the movers was very helpful, and the gentlemen who came to help unload were wonderful. They were very careful with all of our belongings (something other companies seem to have trouble with) and were very efficient. Thank you!
Response
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<div>We are so happy to hear you had such a wonderful overall experience, Brittany! Thank you for your kind words!</div>
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