Reviews

09/20/2018

Geneva

out of 5 stars
I was moving my mother from Louisville to Illinois and the movers came ill equipped! They only had one dollie and should have had two. They could have gotten twice as much done in half of time, it slowed them down a lot!
09/18/2018

Scott

out of 5 stars
Stanley and Andre were both fantastic! They listened to my requests and took great care to protect my belongings as well as my house during move out and in. I have made several cross country moves in my life so I am not new to the process. I can honestly say these guys were the best I’ve ever had. I would highly recommend the team at Two Men without reservation!
09/15/2018

Micheal

out of 5 stars
The men packing and moving were very courteous and professional. The only down side was damaged goods at the delivery point (primarily because of poor packing)
09/12/2018

George

out of 5 stars
A small problem with scheduling. Had changed time from 1:00 PM to 8:00 am and the computer schedule was never changed to correct time. The operations manager went the extra mile to correct the issue to everyone's satisfaction.
09/11/2018

Vernon

out of 5 stars
Shawn and Casey were outstanding. They did everything we expected efficiently and quickly.
09/11/2018

Jannetta

out of 5 stars
The truck showed up on time and the men packed up items and were efficient in packing up items and unloading items.
09/09/2018

Jill

out of 5 stars
My first experience with a moving company was great! The guys doing the local move were very good interacting with my 92 year old Aunt. Terry and Jessie did the move to Ohio and you couldn’t find two better guys. They worked very well together and did an excellent job. I would definitely use Two Men and a Truck again, and would request Terry and Jessie.
09/08/2018

Francis

out of 5 stars
Polite, respectful and went out of their way to put boxes in their proper places
09/07/2018

Nancy

out of 5 stars
Adam and Shawn, my movers, were awesome! They were on time and incredibly efficient while being very careful with my belongings. They were very polite, well-mannered and professional in their appearance. I was pleasantly surprised by how quickly they wrapped up my move. Not one item was damaged! I would highly recommend this team of young men. They even mounted my TV when they heard I was going to have to hire someone with BestBuy to do it. These guys went above and beyond in every way!
09/07/2018

Judy

out of 5 stars
Called the office multiple times during the move and explained that the guys were moving way to slow and not getting anything accomplished. They stood around talking much of the time to each other and just complaining. These were Medicaid clients that could not afford to have the move go so slow. They also did not show up until 11 am when they were to be at the house at 8-9am. Very unsatisfied.
Response
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<div>Judy,<br/>Thank you for choosing Two Men and a Truck Louisville. We apologize that we did not meet the arrival window as planned. As far as the speed of the crew, our crew manager stopped by to check on their progress and did not report any problems with their pace. As you are aware, a larger crew was suggested by our estimator to help speed things along considering the scope of the multiple moves to be completed, and this option was declined. We understand your frustration and ask that you contact our office at 502-425-8778 or email us at info0500@twomen.com if you would like to discuss your concerns with a manager.</div>
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