Reviews
Trasee
Cortnie Burgin, office manager, went out of her way to schedule the move for me with only two days notice. She followed up several times before moving day and made sure that everything was in order. The movers were efficient, friendly, and professional. This was a small, short distance local move and other companies may not have gone above and beyond like everyone at Two Men and a Truck did for us! Thank you for making it easy!
Tim
Peter and Adam worked well together and really worked their tails off both days; the remaining crew from Lexington jumped in immediately and worked equally well and with great effort!
Mike
First day crew were terrible- showed up with no ramp or dolly! Supervisor had to bring out items later! Guys had really bad attitude with one guy continually talking about quitting on the spot!!
Second day crew were great! Great attitudes and very professional! The guys were very positive and a pleasure to work with!
Second day crew were great! Great attitudes and very professional! The guys were very positive and a pleasure to work with!
Response
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<div>Mike, We always strive to exceed our customer’s expectations and when we fall short it is incredibly disappointing. We used your feedback as a learning opportunity for the crew involved on the first day. We are happy the second day crew did a great job representing the type of service we want to deliver for every move. Thanks again for your feedback and for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mike, We always strive to exceed our customer’s expectations and when we fall short it is incredibly disappointing. We used your feedback as a learning opportunity for the crew involved on the first day. We are happy the second day crew did a great job representing the type of service we want to deliver for every move. Thanks again for your feedback and for choosing TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gene
Horrific day to move....torrential rains practically all day...both movers were soaking wet and still stayed on task and remained positive about the move...
Clarence
My moving team was Messrs. Downey, Levesque, Mower, Vazquez and Ramsey. They were all very courteous and upbeat; especially so, considering the extreme heat and nonlevel terrain. They were very fast and efficient and exhibited great teamwork. I don’t see how their performance could have been improved upon. Extremely satisfied.
Kristy
The men packing need tape guns to process the packing faster.
Sara
The movers were friendly, efficient, and communicated with me throughout my entire move.
Katja
I was very impressed by the excellent service. The two young men that moved my chair couldn’t have been any nicer or polite!! Greeted me with a smile!! I definitely will use your services again and highly recommend your company to anyone looking to have things moved!!
Tyler
Movers 2 1/2 hours late, took very poor care of furniture, placing solid wood on asphalt while putting it in truck. Several pieces severely scratched or now cracked at bottom from where they were pivoted on the concrete/asphalt. Also, after being 2 1/2 hr late for a 1 hr move, took 1 hour after completion just to get the bill and pay
Katie
All of the employees were extremely helpful and profressional throughout the entire process. The office staff that helped schedule and arrange the move were knowledgeable and more than willing to help when changes had to be made. The movers did an excellent job and were pleasant to be around the whole day.
