Reviews

The movers loaded up the truck quickly. I was impressed with how quickly they worked and I was impressed. We moved to a third floor apartment and there was some complaining about being hot and tired but I understand because it is Florida. It is hot. And they were working very hard. There were a few nicks and dings we found after our furniture was moved so that was a little disappointing but we mostly have cheap Ikea furniture so we didn't mind too much. I think if I had more expensive pieces of furniture I would either buy more services or find someone else to care for the pieces a bit better. Overall happy with the quick efficiency of the team though.

I had a leather chair that was damaged and the moving team reported it, however I have not been contacted about how the repairs will be resolved. Please give me information. This damage although unfortunate, I want to state that it was not because the team was careless, because they were. Unfortunately the chair was damaged. Again please contact me regarding resolution. Other than that the move was great.

While I was happy with the service as I had used before, this time two of the three team members were apparently new and did not understand proper care of the furniture.
The newbies move slowly and we’re told repeatedly not to DRAG furniture. The result was a leg broken on a $700 dresser that is part of a $4,000 set that has been discontinued. We have high hopes that a strong repair can be done to this piece.

The men dropped a couple of boxes as a result damaging the content.

The gentlemen were great and accommodating with the move, they never had issues, and were very courteous. They moved everything that was requested, and worked to have the items arrive all intact. We did have broken glass, and a broken dial on the Grill but all in all minor in comparison to the value of other products that were transported. We thank them for all the hard work and will always have them as my movers.

Thanks, Will

1st use was great
this time 1 1/2 late and broken tv table that had to be repair by a wood working specialist. also i had to repair a wall that was plaster was broken during the move

Arrived late. Took very long to load the truck. Destroyed one floor lamp. Ruined expensive, irreplaceable dining room table. Damaged armoir. Didn't assemble bed correctly. Didn't assemble entertainment center at all (didn't know how, even though they disassembled it). Job not complete in several respects. Unable to move refrigerator; didn't have tools. Job took double the estimated time. We are quite unhappy; move was a nightmare. Need personal visit from manager to our new home to look at and discuss situation. ASAP.

Overall experience good though they did break the leg off my potting table & the side hanger. The trim on an antique dresser isntitally missing. They were hard working & polite. I had a 200# concrete table top they moved with no damage. Only complaint is the truck wasn't large enough as we had some large & odd shaped items to move which we ended moving ourselves.

Overall very satisfied with the service, however, disappointed in the loss of a dresser top.

The move was completed quickly but the team moving my furniture damaged the stairway wall bring the furniture from the second floor. I filled out a damage report and was told I should be contacted in about 2 days. A week went by and I received no call. I then contacted the national office about my issues. The we’re going to contact my local office and told me to give them two business days to respond. That was a week ago today. I paid an additional $80 fee for damages. And I am expecting to have that payment refunded, since your local office is not standing behind their work.