Reviews

10/19/2017

cynde

out of 5 stars
Ricardo and Tyler did a great job. They were very respectful of my belongings. They are hard workers with a great attitude.
Response
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<div>Thanks Cynde, we love to hear which movers made your day! Ricardo and Tyler are great gentlemen with a passion for this company.</div>
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10/18/2017

Steve

out of 5 stars
Movers were timely and professional. They definitely knew what they were doing. They shrink wrapped my mattress. The wrapped pads around various furniture parts. They were friendly and courteous. Very efficient. Very pleased with how the move went. Highly recommend.
Response
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<div>Thanks for your review Steve! We like to treat your furniture and belongs as if it were our own! Padding and wrapping is something we try to do every time. I&#39;m glad your experience was recommendable!</div>
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10/17/2017

Ricardo

out of 5 stars
The crew showed up promptly and got started after a quick walk through. They were able to move everything and were very helpful and courteous. Would definitely use again.
Response
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<div>Thanks Ricardo! Call us when you have another move! 407.254.5000</div>
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10/16/2017

thomas

out of 5 stars
Overall, a fantastic experience. This is the third time we've used you guys, and will always recommend you to friends. The Average rating for the Office Staff is because I called the office a few days before the move to schedule a later start time and that information was not updated for the crew that came out. They arrived an hour and a half early, but we were able to make it work. A bit more attention to detail in that office and you are golden. Tom L.
Response
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<div>Thank you for your review Tom! We apologies for any inconvenience with the scheduling of your move. Normally the job sheets are updated right before dispatch, but occasionally we might not make the update in time. We will adjust our protocol based on your experience, and we sincerely appreciate the constructive feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2017

Jan

out of 5 stars
Instead of two men there were 3 which made it go faster. However, the hourly charge seems excessive especially when the trip charge is added in. I understand the concept but there shoud be a better way.
Response
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<div>Hey Jan, thanks for choosing TMT Orlando West! The third man is required for moves that exceed certain standards, but it typically reduces the time to complete the job (the price is usually the same as two men on larger jobs). If you have another move in the future we certainly can give you a more comprehensive breakdown of the costs, but otherwise I&#39;m glad you enjoyed your moving experience this time around!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2017

Nancy

out of 5 stars
The whole experience with Two Men and a Truck was excellent from beginning to end. They were professional every step of the way starting by arriving on time and staying until we were done. They handled everything with care as if it was their own. I will definitely use them again next time.
Response
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<div>Nancy we follow the Grandma Rule, treat every customer as if it were your own grandmother! I&#39;m glad you witnessed our movers living up to that expectation.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/14/2017

Joseph

out of 5 stars
Movers did a great job but they did arrive an hour late from the agreed on start time.
Response
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<div>Joe we apologize for the late start time, our guys work to make it out as soon as possible. Nevertheless, I am gald you enjoyed your experience with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/13/2017

allen

out of 5 stars
Two men and a truck staff worked very good with me even thou it took a month from first contact to actual moving. This move took a month to get thee container from the Virgin Islands to Florida. TMandT scheduled the crew for me with less than a day notice. Crew was right on time and did and excellent job for us. Leadman was very knowledgeable about moving and worked very safely. Office estimated 5 hours but the crew was done in 4 hours. Nothing was broken or damaged. I was very satisfied with this crew and would recommend them to anybody.
Response
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<div>We are glad you chose Two Men and a Truck Orlando West, Allen! Our crews work diligently, so damages and time stay at a minimum :) Keep us in mind for future moves!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Pam

out of 5 stars
I was happy with your service before so when I needed a mover, I called you again.
Response
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<div>Thanks for calling us again Pam! We will be here for you when you need us again :)</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/12/2017

Kay

out of 5 stars
The two men were very polite, professional and speedy.
Response
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<div>Thanks Kay, keep TMT Orlando West in mind for your next move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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