Reviews

01/01/2018

Shea

stars
The movers we unseasoned and took an extremely extensive time to move my things. After I complained to the higher up as they were moving. I was asked if a video was taken to prove my issue. Long story short I have used this company several times and never had the experience I encountered.
Response
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<div>Good Morning Shea,<br/><br/>We apologize for any inconvenience we may have caused you in this move, but unfortunately the last minute addition of multiple bedrooms and over 30 boxes made it logistically difficult for us to fit everything on one truck. Our estimators need a near-complete list of all items on the inventory. We sent an additional vehicle (at no expense) to help move your additional items. If there is anything further we can do please call us at (407) 254-5000. Thank you and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/31/2017

Herb

stars
Damaged flooring in home, waiting for supervisor to contact us
12/28/2017

Jane

stars
Steven and Fritz were my movers. Steven is exceptional in fitting all of my furnishings and fragile items into one truck. He used his puzzle solving skills to fit everything into one storage compartment. We had a very long day and he and Fritz maintained their professionalism and willingness to go the extra mile to place everything together. At the end of the day, they were both the easy to work with individuals that started the day. Thank you Steven and Fritz for a positive experience.
Response
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<div>Steven and Fritzner are great guys, we&#39;re glad that everything went well!</div>
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12/27/2017

Betty Jean

stars
I am an elderly women and making this move by myself since my husband is deceased.The two young men who moved me were such gentlemen and so helpful and kind. They took such wonderful care of my possessions.Thanks to them and to your company .
Response
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<div>Sorry for your loss, Betty. We are glad to make your experience smooth and caring! Please consider using us in the future :)</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/27/2017

Leona

stars
The entire e oerience was very good; however we were to,d you would meet us between 8 andamp; 9 a.m. and didnandacirc;??t show up until 9:30. Only after me calling to find out where you were was I told they were having problem with GPS and it would be an additional 10 mi utes. It turned out to be an additional 30 minutes.
Response
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<div>Thank you for your feedback Leona; were sorry about the misdirection to your residence. We are glad the move went very well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/27/2017

Estefania

stars
I called the day before because my old apartment had a leak and they booked for the next day. Great customer service. They wrapped everything so I was happy with that.
Response
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<div>Thank you Estefania!</div>
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12/26/2017

Dorothy

stars
A very successful move-no stress, total trust in the movers. It was obvious the two young men were efficient and handled our belongings with utmost care. Queen Elizabeth would be pleased with a move by this company!!!
Response
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<div>Well hopefully the Queen would call us for a move! Thank you for choosing TWO MEN AND A TRUCK Orlando West!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/26/2017

Kathy

stars
The guys were vey respectful and did a great job. They finished way under the estimated time which saved me a lot of money.
Response
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<div>Thank you Kathy! Glad your move went smoothly!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/25/2017

Tanya

stars
Great service from start to finish. I had to change my moving date several times due to closing date changes. The office staff was very helpful in making the changes. Movers were excellent and worked really hard. One item was damaged and they stated someone would contact me to repair. Please have them contact me after the holiday to make arrangements. Thanks
Response
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<div>Thank you for you feedback Tanya! We certainly will contact you about the damage after the holidays, and we will take care of that for you. Please consider using us again in the future and our team will be in contact with you soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/24/2017

Craig

stars
Johnny was excellent the kind of man you would want leading your team. He cares and treats your things as his own.
Response
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<div>Johnny is an excellent mover, and we are definitely proud of his customer care! Thanks for the shout out to our driver Craig!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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