Reviews
Rodney
I requested 3 men for my move. I have very heavy furniture and lived in a 2-story home, so I knew it would be necessary to move my furniture. On the morning of my move, only 2 men arrived. I asked about the 3rd man and they said he didn’t show. The team that was there worked hard and worked well together. When it came to move the furniture from upstairs, they attempted to do it. I had already told them they needed a third man. They caused serious damage to the walls and banisters as well as my furniture. We had Closing on our home the next morning so there was no time to repair, or to allow Use for 2 Men and A Truck to view or offer to repair the damage. I took several pictures of the damage. As a result, the Buyer of our home expected a $250 concession to repair the walls and banister.
Scarlott
The 3 men did a good job. Little bit too much chatting and was on the cell phone. Two Men and A Truck is a good company and I would recommend them to others. Thank you.
Response
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<div>We are sorry to hear that the guys were on their cell phones, they should only be on their phones if they are reaching out to our office team or a manager. We will definitely address this with our guys. Anything less than a 5-star rating leaves room for us to improve. We appreciate your feedback! :)</div>
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<div>We are sorry to hear that the guys were on their cell phones, they should only be on their phones if they are reaching out to our office team or a manager. We will definitely address this with our guys. Anything less than a 5-star rating leaves room for us to improve. We appreciate your feedback! :)</div>
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Connie
I had a unique request which included moving a very old, over 120 year old, piece of furniture that has been in the family for many generations and my moms stain glass work shop. I knew figuring out how to best pack the many sheets of unique, one of kind, glass was going to be an interesting thing to figure out. But my two guys did an amazing job in carefully wrapping them and packing them for the move. They took their time, which I appreciated, and successfully accomplished the task. They were very friendly and because of these two young men I would happily recommend your company for any move to my friends and family. Thank you. You really know how to select excellent, dedicated and friendly movers/ staff members.
Response
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<div>We are so happy to have worked with you! We appreciate the positive feedback in regards to our movers, they certainly are the driving force of our company!</div>
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<div>We are so happy to have worked with you! We appreciate the positive feedback in regards to our movers, they certainly are the driving force of our company!</div>
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Karen
The packing/handling of items was top notch. Driver Floyd is a detriment to the company's great reputation. He REFUSED to bring in 3 appliances stating after only 1hr. of unloading, they were running late. WHAT? He was asked to just get them into the house. After harsh words, the frig was brought in, but not without him slamming a door and throwing boxing material all over the garage. The other gentleman, Matthew is a treasure. Polite, friendly and very willing to help in any way. He asked Floyd 4 times to bring in the appliances. Apparently, the Orlando office holds their customers in high esteem whereas the Leesburg franchise does not. Lastly, the truck from the Leesburg branch was 2 1/2 hrs. late on loading day because someone left the cab lights on the night before. SLOPPY!!!!!
Response
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<div>Thank you for your feedback, Karen! We certainly would like to clear up any misunderstanding with this situation, and we will have management speak with that driver. One thing to note, our company policy is to not un-box any brand new appliances, but we certainly can move the boxed up appliances for you. Please call our office to discuss this further, 407254-5000. Thank you and we hope to hear from you soon!</div>
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<div>Thank you for your feedback, Karen! We certainly would like to clear up any misunderstanding with this situation, and we will have management speak with that driver. One thing to note, our company policy is to not un-box any brand new appliances, but we certainly can move the boxed up appliances for you. Please call our office to discuss this further, 407254-5000. Thank you and we hope to hear from you soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Helen
I was very nervous about moving but Two Men and a Truck made it easy peasy absolutely excellent service from the customer service over the phone to the actual move everything was awesome.
Response
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<div>Thank you Helen!</div>
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<div>Thank you Helen!</div>
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Robert
your men did an excellent job. very friendly hard working
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<div>Thank you Robert!</div>
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<div>Thank you Robert!</div>
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Darren
I was in a time crunch and Two Men And A Truck fit into my schedule. A representative came out and surveyed my things. I think he underestimated because we filled the truck and had to drop off and go back for more. I think they were understaffed because they only sent 2 movers when the job called for 3 or more. I had to help so we could get done at a reasonable time. The 2 men they sent out were hard working and professional, their names were Franklin and Milburn. I highly recommend them and enjoyed working with them. Unfortunately 2 kitchen items were broken during the move. They were a large serving bowl and serving platter. I have heard horror stories about moves gone really wrong so I feel fortunate to have only lost 2 items. I would recommend this company to my friends.
Mary
We had 3 men who moved us - Kilgore; Ryan & Clouden and they were fantastic! With the close proximity of our move they made an extra trip to save time and ultimately $$ for us. They communicated everything with us and it was great that Ryan set-up our move from the office and then was there to follow through with exactly what we needed. Our recent move is a temporary situation and we will definitely use Two Men and a Truck for our next move.
Response
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<div>They for sure are great guys! Thank you for your feedback Mary!</div>
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<div>They for sure are great guys! Thank you for your feedback Mary!</div>
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Thomas
The two guys were very professional and personal able, great team, Thank You
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<div>Thank you for your feedback Thomas!</div>
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<div>Thank you for your feedback Thomas!</div>
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Sandra
Very pleasant and easy move. The three guys were polite, helpful and fast. I highly recommend them
Response
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<div>We try to make it as stress-free as possible, thank you Sandra!</div>
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<div>We try to make it as stress-free as possible, thank you Sandra!</div>
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