Reviews
Douglas
When the crew had not arrived 15 minutes after the expected time I called them only to find out that they were sitting in front of an incorrect address. After the crew was finished at my home they sat in the truck for about 15 minutes before departing. If I am required to pay from when they leave the depot I should not have to pay for them sitting in the truck lost or after the job is done.
Response
Hi Douglas,
Thank you for taking the time to share feedback about your recent move. We completely understand that anything adding stress to moving day is frustrating, and we hope our team still provided you with great service overall.
Regarding your concerns, please know that you were not charged for the time the crew was misdirected at the start of the move, nor for the time after the job was complete. As always, billing only covered the driving time and the time actively spent moving your items. The GPS error only added about two minutes to the drive time.
We truly value your feedback as it helps us improve, and we appreciate the opportunity to have served you.
Thank you for taking the time to share feedback about your recent move. We completely understand that anything adding stress to moving day is frustrating, and we hope our team still provided you with great service overall.
Regarding your concerns, please know that you were not charged for the time the crew was misdirected at the start of the move, nor for the time after the job was complete. As always, billing only covered the driving time and the time actively spent moving your items. The GPS error only added about two minutes to the drive time.
We truly value your feedback as it helps us improve, and we appreciate the opportunity to have served you.
Anne
I am so happy with my experience moving. The two gentleman were polite, efficient, and worked hard. I appreciate all they did to make my move go smoothly.
Response
Hi Anne,
We’re so glad to hear you had a smooth experience with our team! Thank you for the kind words about their politeness, efficiency, and hard work—it means a lot. We appreciate you choosing TWO MEN AND A TRUCK and wish you all the best in your new home!
We’re so glad to hear you had a smooth experience with our team! Thank you for the kind words about their politeness, efficiency, and hard work—it means a lot. We appreciate you choosing TWO MEN AND A TRUCK and wish you all the best in your new home!
Wayne
Everything went smoothly. Team was on time, efficient, courteous and overall very nice to deal with.
Response
Thank you, Wayne! We're so glad to hear that everything went smoothly and that our team made a great impression. We truly appreciate your kind words and 5-star rating!
Linda
Scheduling was easy. Everyone was so courteous and punctual. Went the extra mile to make my move one of the best experiences og all. I have used Two Men and a Truck in Indiana manh times and was always happy with the service.
Response
Hi Linda,
Thank you so much for your wonderful review! We’re glad to hear this move was one of your best experiences and that our team delivered the same great service you’ve come to expect.
We truly appreciate your continued trust in Two Men and a Truck!
Thank you so much for your wonderful review! We’re glad to hear this move was one of your best experiences and that our team delivered the same great service you’ve come to expect.
We truly appreciate your continued trust in Two Men and a Truck!
Debbie
From start to finish, the team was thorough and handled our items with care. They cared about our needs and did everything they could to accommodate us. We moved on a Sunday, and due to extenuating circumstances, needed our move completed the same day. They provided us with 3 men and a truck and got the job done! I would highly recommend Two Men And A Truck!
Response
Hi Debbie,
Thank you so much for the kind words and recommendation! We’re thrilled to hear our team was able to accommodate your move on a Sunday and get everything done smoothly and with care.
It was our pleasure to help, and we’re here anytime you need us again!
Thank you so much for the kind words and recommendation! We’re thrilled to hear our team was able to accommodate your move on a Sunday and get everything done smoothly and with care.
It was our pleasure to help, and we’re here anytime you need us again!
Patrick
Great service. Kept me informed throughout the move. Team worked long and hard. Everything was well handled. All team members were courteous and kind. They also helped me remember that the home owner is here to direct rather than help. Thanks for that!
This move was less stressful by hiring your team.
This move was less stressful by hiring your team.
Response
Hi Patrick,
Thank you for your review and letting us know how our team did! It is really great to hear that your move was less stressful. That is always our goal when helping others: to reduce stress! Please let us know if we can ever do that for you or someone you know. And we hope you enjoy your new home!
Thank you for your review and letting us know how our team did! It is really great to hear that your move was less stressful. That is always our goal when helping others: to reduce stress! Please let us know if we can ever do that for you or someone you know. And we hope you enjoy your new home!
Theresa
I was so pleased with everything with two men and a truck, but especially the moving team! Joslyn was a Delight to deal with, professional, reassuring and detailed. The other two on the team were excellent and they all treated each other with great respect! And they treated my furniture with respect. I have had several really bad experiences in the past, but those memories have been replaced!!
Response
Hey Theresa,
Thank you so much for your kind words! We love hearing how our team serves others in the community. It seems like Joslyn and the others did a great job for you. If you ever need help again, please let us know. We'd be more than happy to lend a hand!
Thank you so much for your kind words! We love hearing how our team serves others in the community. It seems like Joslyn and the others did a great job for you. If you ever need help again, please let us know. We'd be more than happy to lend a hand!
Edward
The team did an excellent job moving my dining room. One man, one woman and a dolly, no truck
Response
Hi Edward,
Thank you for your review! We are glad that our team did a good job for you. If you ever need help in the future, please let us know and we will be more than happy to assist!
Thank you for your review! We are glad that our team did a good job for you. If you ever need help in the future, please let us know and we will be more than happy to assist!
Emily
My two movers were amazing. They made the process so easy and were smiling and laughing the entire time. Just a great team and you could tell they really just enjoyed their jobs :)
Response
Hey Emily,
Thank you for the great review about your recent moving experience with us! We are glad our guys did such a good job for you, all while having fun. One of our core values is to be your best and have fun. So thank you for choosing TWO MEN AND A TRUCK and please let us know if you ever need help in the future. We are always more than glad to help! With a smile on our faces.
Thank you for the great review about your recent moving experience with us! We are glad our guys did such a good job for you, all while having fun. One of our core values is to be your best and have fun. So thank you for choosing TWO MEN AND A TRUCK and please let us know if you ever need help in the future. We are always more than glad to help! With a smile on our faces.
Daniel
Always a pleasure working with two men in the truck. The service is wonderful. The delivery guys are the best.
Response
Hey Daniel,
Thank you for your wonderful review! We are glad we made your move a pleasurable experience. Thank you for choosing TWO MEN AND A TRUCK for your move and please let us know if you ever need help in the future!
Thank you for your wonderful review! We are glad we made your move a pleasurable experience. Thank you for choosing TWO MEN AND A TRUCK for your move and please let us know if you ever need help in the future!
