Reviews
William
John and Devon were great from start to finish. Much better experience with Two Men And A Truck than our previous two experiences. They prepared our antiques and other possessions professionally. They were courteous and helpful and friendly. Perhaps our best move ever and we have moved many times!
Response
William, thank you for taking the time to review your recent moving experience with TWO MEN AND A TRUCK. We are happy to hear that our professional movers John and Devon delivered a great experience from start to finish. Wishing you and your family safe and joyous holidays!
Sandy
They were so helpful, polite, knew what they were doing. They will complete my move
Response
Sandy, thank you for choosing TWO MEN AND A TRUCK! Have a great day.
Jason
From the moment I talked to Jamie on the phone for my quote, to the time Isaiah and Kalie left my house at completion, I felt like my belongings and I were in great hands. So safe, professional and caring for you and your needs. Isaiah and Kalie went the extra mile to make sure everything was wrapped, packed and delivered with care. Very polite and knowledgeable. Thanks Two Men and a Truck!
Response
Jason, it's great to hear that the moving process was smooth from the moment you reached out to our offices and talked to Jamie, to the day of your move with Kalie and Isaiah. We are thankful for your business and wish you happy and safe holidays!
Judy
The men were friendly, efficient, careful and accommodating. We would highly recommend them & the company. Jerry Watts
Response
Jerry, it's great to hear that our professional team of movers was friendly and careful efficient with your belongings! We LOVE referrals from our customers. Thank you for your business!
Daniel
Our move took place last week where one of our larger pieces of furniture was damaged. The movers argued over who’s responsibility it was and when the damage report was filled out neither one of them would sign their name. When the damage happened it took them 15/20 minutes of moving time to let us know this wasting moving time we paid for. I also have contacted the office twice with no respons
Response
Hi Daniel,
We’re very sorry to hear about the damage to your furniture and the way the situation was handled on-site. That’s not the level of professionalism we expect from our crews, and we regret that your concerns weren’t addressed promptly.
We also apologize for the delay in communication from our office. That’s not acceptable, and we understand how frustrating it is to feel ignored — especially after a stressful experience.
We’d like to resolve this properly. Please reach out to us directly, so we can look into your case, follow up on the damage report, and make things right.
Thank you for your feedback — it helps us improve.
We’re very sorry to hear about the damage to your furniture and the way the situation was handled on-site. That’s not the level of professionalism we expect from our crews, and we regret that your concerns weren’t addressed promptly.
We also apologize for the delay in communication from our office. That’s not acceptable, and we understand how frustrating it is to feel ignored — especially after a stressful experience.
We’d like to resolve this properly. Please reach out to us directly, so we can look into your case, follow up on the damage report, and make things right.
Thank you for your feedback — it helps us improve.
Peggy
The guys were willing to place things in the house where they go and place area rugs for me which was nice. However they let me know they had 2 more jobs that day and had to really rush!! I thought I hired them by the hour? They weren’t as careful as the previous crews I used at 2 men & truck in Baton Rouge. Boxes & bags were literally “thrown” on top of each other in every room.
Response
Peggy, we appreciate your feedback and we will be reviewing this with our Move Manager to implement corrective actions where necessary. It's our goal to provide a great service anywhere you use our services. We apologize for not meeting your expectations and appreciate your input! Many thanks.
Nicholas
The best moving experience i have ever had friendly and knowledgeable could not have been better
Response
We are happy to hear you had a great moving experience, Nicholas. Thank you for choosing TWO MEN AND A TRUCK!
Peter
Happy with the gentlemen unloading the truck. They were mostly efficient. I did feel at one point that, because I had so little being unloaded, they made conversation to extend the time. This only occurred one or two times. Overall, and to be clear though, they were careful while moving items and generally quick. I’d use you all again.
Response
Peter, many thanks for your feedback. We will definitively look into it making sure our crews keep the focus on the moving process. We appreciate your business and will be ready to help again in the future. Thank you for your business.
Kathy
My team came on time and called and communicated awesomely. They made the experience very easy and took very good care of our belongings. if I ever move again I know who I'm calling!!
Response
Kathy, Many thanks for the review of your recent move with TWO MEN AND A TRUCK! We strive to deliver top-notch customer service focusing on communication and taking good care of our client's belongings. Please do not hesitate to call again if you need our assistance in the future! Thank you for your business.
Spencer
The service was great. The guys were on time and polite. They had no trouble getting to the new place. The move turned out to be cheaper than the estimate which is always a good thing. Overall a very positive experience in a stressful time.
Response
Hello Spencer, thank you so much for the review of your recent move with TWO MEN AND A TRUCK! it's great to know that our movers were punctual and polite and took care of the stress during the process. Our estimates are a general idea of what the final cost will be, but it's great when we save money to our clients! We wish you the best in your new place, than you for choosing TWO MEN AND A TRUCK!
