Reviews
Joni
Customer service was great. Very nice guys. Polite. Moved me fairly quickly. I only have 1 concern with them. I had a small table. When they packed it in the truck they had it top down with nothing underneath. My table top was scratched. I didnt make a deal about it because my dog had already damaged a corner. I have to fix it anyway. They need to about it so they don't do it again. Good servi
Response
Joni, thank you for bringing this to our attention. We will use your feedback to work with our movers and drivers to ensure something similar doesn't happen in the future. We're glad you had a great experience, and we appreciate the feedback!
Mildred
I was happy with the guys but I am missing a bookcase and shelves for a smaller shelf unit! The men were very pleasant and respectful!
Response
Mildred, thank you for bringing this to our attention. We will look for your bookcase and if we are able to locate it, we will deliver it to you. Thank you for your business and your feedback!
Julien
I have been trying for over a month to get copies of the moving receipts and have had numerous conversations with the office personnel and as of 6/29/23 I still have not received the two receipts for the job done on 5/22/23.
Response
Julien, we're so sorry you were unable to receive the receipts. If the people with whom you had the conversations had simply asked the right person, you could have had the receipts in about 30 seconds. We have some new employees and perhaps they didn't know who to ask. We apologize, but you should now have the receipts you needed.
Heath
professional Great attitude and appreciate there hard work.
Response
Heath, thank you for the nice review. We're happy to know you received 5-star service from your hard-working moving team. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Kristen
Incredible service from the initial booking all the way through service completion. Extremely satisfied! Thank you!!
Response
Kristen, thank you for the nice review. We're pleased to know you received 5-star service from our entire team. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Isaac S
The only thing I didn't like was that when they took a glass table top off, the guys didn't notice the rubber cups the hold the glass to the table. Even though we found all of them, it was annoying to see that those cups were everywhere.
And taking off the sticks that hold the mirror to the dresser, they didn't tape the sticks to the mirror or put them in the dresser drawer. Small details go a lo
And taking off the sticks that hold the mirror to the dresser, they didn't tape the sticks to the mirror or put them in the dresser drawer. Small details go a lo
Response
Issac, thank you for your feedback. You're right, it's important to pay attention to the details in order to ensure a successful move. We will share your input with our operations team so we can continue to improve our service.
Melissa
Two Men and a Truck literally saved us in a last minute emergency. Already stressed out enough, Steven in the office was there to take care of us. 5 stars is honestly not enough. The next morning Marlon and his team were ready to get us loaded. All 6 men on the crew were nothing but respectful and kind to our home/belongings. THESE GUYS ARE ABSOUTELY AMAZING! THANK YOU THANK YOU THANK YOU!
Response
Melissa, thank you for the awesome review. We're happy to know Steven, Marlon and the moving team were able to help you in your time of need. Thank you for placing your trust in TWO MEN AND A TRUCK. We appreciate your business and your feedback!
Kristen
From the very beginning, I was treated with respect and made to feel at ease. The office staff was very helpful and kind. Also, I had a friendly and accommodating moving crew! Finley, Joel and Steven went above and beyond for us! I will highly recommend Two Men and a Truck to everyone!
Response
Kristen, thank you for the awesome review. We're pleased to know you had a 5-star experience from start to finish. Thank you for choosing and for recommending TWO MEN AND A TRUCK to others. That's a great compliment for our entire team.
Debbie Price
The move went smoothly. Responded efficiently. Showed up on time. Very positive. No damages to furniture. Highly recommend.
Response
Debbie, thank you for the great feedback. We're pleased to know your moving team arrived as scheduled and created a smooth moving day for you. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Scott
The boys did a wonderful job.
They took their time dutifully and with great care packing my mothers estate.
It’s hard enough to lose a parent however, they seemed to understand the situation and the human factor is what sets your business for me apart from others.
So thank you.
They took their time dutifully and with great care packing my mothers estate.
It’s hard enough to lose a parent however, they seemed to understand the situation and the human factor is what sets your business for me apart from others.
So thank you.
Response
Scott, we are so sorry for the loss of your mother, and we're pleased to know your moving team treated you with empathy and compassion. Thank you for placing your trust in TWO MEN AND A TRUCK. We appreciate your business and your feedback.
