Reviews
Adam
I am very upset with how Two Men and a Truck handled my move as I was told an hour time range and instead of being timely I waited in the parking lot of the storage facility for 2 1/2 hours for the truck to arrive. This wasted my time and my help that I had waiting for the truck to deliver my storage unit contents. I called Two Men and a Truck several times and I was informed by Rich the Sales Manager that the movers took a long lunch break. This was unacceptable as I was waiting for the movers. I wish that I got a long lunch break and that all of my stuff was unpacked and out of my garage if the movers were there on time. So at this time I would not recommend this company as they showed very poor timeliness.
Response
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<div>Adam, we apologize for the long wait prior to your move. That is unacceptable and not how we normally operate. Please accept our sincerest apologies. If you wish to discuss this matter further, please contact our office and ask to speak with the general manager.</div>
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<div>Adam, we apologize for the long wait prior to your move. That is unacceptable and not how we normally operate. Please accept our sincerest apologies. If you wish to discuss this matter further, please contact our office and ask to speak with the general manager.</div>
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Kathy
FANTASTIC WONDERFUL AMAZING SPECTACULAR ...OUR FAMILY COULD NOT POSSIBLY BE ANY HAPPIER THAN WE ARE WITH THE ENTIRE PROCESS. MANY SINCERE THANKS TO EACH ANY EVERY MEMBER OF YOUR WONDER TEAM IN WEST ALLIS!!!! KEEP UP THE EXCELLENT WORK!!!!
Response
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<div>Thank you Kathy! We appreciate you choosing Two Men and a Truck and wish you the best in your new home!</div>
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<div>Thank you Kathy! We appreciate you choosing Two Men and a Truck and wish you the best in your new home!</div>
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Heather
Chris K and Virgil from West Allis were absolutely fantastic. They worked incredibly well as a team. They did all that we asked with a smile and a go getter attitude. They even did everything they could to get our over sized sectional up a tight set of stairs. I would gladly hire them both again for our next move, they were such a pleasure to work with!
Response
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<div>Thank you Heather for your feedback. We appreciate you choosing Two Men and a Truck and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Heather for your feedback. We appreciate you choosing Two Men and a Truck and wish you the best in your new home!</div>
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Todd
Overall service and support by office and moving staff was very good. Weather conditions during move were not good (very hard rain most of the day) but the movers did a very good job protecting our items and none of our furniture was damaged or wet on arrival. Easy to work with moving crew. Overall experience was good to excellent.
Response
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<div>Thank you Todd for sending us your feedback! We appreciate you choosing Two Men and a Truck!</div>
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<div>Thank you Todd for sending us your feedback! We appreciate you choosing Two Men and a Truck!</div>
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Glen
They were very eager to please, What they lacked in experience they made up for in willingness to overcome problems. I will use them again.
Response
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<div>Glen, thank you for sending us your feedback. We appreciate you choosing Two Men and a Truck!</div>
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<div>Glen, thank you for sending us your feedback. We appreciate you choosing Two Men and a Truck!</div>
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Trina
The movers went above and beyond the call of duty. You are truly blessed to have them on your team.
Response
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<div>Thank you for kind feedback and for choosing Two Men and a Truck!</div>
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<div>Thank you for kind feedback and for choosing Two Men and a Truck!</div>
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Joseph
We were very satisfied with the services we received from your company. The crew that moved us was extremely customer friendly and concerned about our items as if they were their own. Nothing was damaged and the guys worked very well together and wasted no time getting us moved. They were very polite and even offered to move the furniture again if I changed my mind after they put it in place but that wasn't needed. Ken was very helpful getting us scheduled. I called on Tuesday and we were moved Thursday morning. We cannot say enough to let your company know that the crew was great and helped us get through a tough time and made the move enjoyable because they made us feel like we were in very safe hands and they proved it to be true! We would highly recommend your company. Nancy and Joe
Response
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<div>Joe, WOW - thanks for the wonderful feedback! We are so happy to hear that your moving experience exceeded your expectations! We will be sure to share your kind comments with all the staff! Thank you for choosing Two Men and a Truck!</div>
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<div>Joe, WOW - thanks for the wonderful feedback! We are so happy to hear that your moving experience exceeded your expectations! We will be sure to share your kind comments with all the staff! Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lilia
The movers besides being helpful were very polite. They took care of my belongings well. It was raining the day I moved. They made sure that my belongings did not get wet.
Response
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<div>Thank you for sending us your comments. We appreciate you choosing Two Men and a Truck!</div>
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<div>Thank you for sending us your comments. We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lynsey
Cyndi in the office is incredibly delightful to talk with on the phone, and was extremely helpful each time we talked. The crew showed up exactly on time and were very pleasant to work with. They had all of the equipment they needed with them, and completed the job quickly and to our specifications. Two Men and a Truck left me feeling confident that we would have the crew necessary for our job, and they came through for us!
Response
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<div>Thank you Lynsey for taking time to send us your feedback. We are so pleased to hear that your moving experience was such a positive one. We will be sure to share your kind comments with the staff! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Lynsey for taking time to send us your feedback. We are so pleased to hear that your moving experience was such a positive one. We will be sure to share your kind comments with the staff! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I felt as if the movers worked REALLY hard. I believe the job should have had 4 people, as 2 was not enough. This was not recommended by the office staff, which I feel should have. We wound up staying much longer than was participated, so this was disappointing.
Response
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<div>Thank you Karen for sending us your feedback. Our estimates, which calculates the number of employees, number of trucks, etc is based off of the information provided by the customer, and is pretty accurate, but of course is just an estimate. Regardless, we are glad that you were happy with the overall move. We appreciate you choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Karen for sending us your feedback. Our estimates, which calculates the number of employees, number of trucks, etc is based off of the information provided by the customer, and is pretty accurate, but of course is just an estimate. Regardless, we are glad that you were happy with the overall move. We appreciate you choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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