
Meet Your Milwaukee Team
Terrill Malone
"Mover of the Month"

"Terrill lets me know what’s going on, and he’s honest about it. Whenever I stop at his move, he’ll always tell me, ‘We were waiting for you, Tim. I’ve got the cones out, I’ve got the chocks out, go take your photos,’” said Tim Stensloff, Quality Control Manager, TWO MEN AND A TRUCK Milwaukee.
Terrill says he’s become wiser since working at TWO MEN AND A TRUCK, and that his pay shows it. “It’s all about making people happy,” he said. “You gotta talk to people the right way. I’ve learned how to do that since I’ve been here.”
Terrill’s strong job knowledge, positive customer scores, and willingness to put in the work hours earned him top honors as “Mover of the Month.”
Terrill says he’s become wiser since working at TWO MEN AND A TRUCK, and that his pay shows it. “It’s all about making people happy,” he said. “You gotta talk to people the right way. I’ve learned how to do that since I’ve been here.”
Terrill’s strong job knowledge, positive customer scores, and willingness to put in the work hours earned him top honors as “Mover of the Month.”
Skye’s teams love being around him because his glass is not just half full, but full and running over! His positivity is contagious, and he brings everyone around him up. Skye invests himself equally in the care of our customers and employees, helping us offer the very best TWO MEN AND A TRUCK experience to all. Because he’s an optimist and genuinely enjoys his work, our teams look to him for a smile, even in stressful situations.
Skye started off at our Waukesha office, took on the role of operations manager there, and, based on exemplary performance, was promoted to General Manager for our Milwaukee location. Skye exemplifies our company’s core value of “be your best and have fun," and we wouldn’t be nearly as much of either without him.
Skye started off at our Waukesha office, took on the role of operations manager there, and, based on exemplary performance, was promoted to General Manager for our Milwaukee location. Skye exemplifies our company’s core value of “be your best and have fun," and we wouldn’t be nearly as much of either without him.
Lisa has been with the TWO MEN AND A TRUCK franchise since 2000 when she started doing the books for the Madison franchise while in college. She's a true TWO MEN AND A TRUCK success story, having moved through the ranks to become general manager of several franchises and now president and co-franchisee of TWO MEN AND A TRUCK Milwaukee.
Lisa said, “I've been on the receiving end of opportunity up to this point in my career. Now I'm excited to give others those opportunities. The higher up you get, the more your success comes from the people around you. I’m excited to lift those people up and see more opportunities for all of our locations combined.”
Lisa’s core belief is that people are the organization’s most important asset. “We’re a service company, not a product,” she said. “Our people provide that service. They are our assets. Without them, we can’t provide. All people at every level need to have a feeling of value and inclusion. I want them to know they’re empowered. No one is ‘just’ a mover or ‘just’ a receptionist here. There is no ‘just’ anything. Each role is important.”
Lisa said, “I've been on the receiving end of opportunity up to this point in my career. Now I'm excited to give others those opportunities. The higher up you get, the more your success comes from the people around you. I’m excited to lift those people up and see more opportunities for all of our locations combined.”
Lisa’s core belief is that people are the organization’s most important asset. “We’re a service company, not a product,” she said. “Our people provide that service. They are our assets. Without them, we can’t provide. All people at every level need to have a feeling of value and inclusion. I want them to know they’re empowered. No one is ‘just’ a mover or ‘just’ a receptionist here. There is no ‘just’ anything. Each role is important.”
Mary began her career at TWO MEN AND A TRUCK in March of 2016, bringing a vast human resources background and extensive knowledge of HR laws and policies. Her favorite thing about working at TWO MEN AND A TRUCK is the employees. She loves her work, loves the company, and believes co-workers begin to feel like family.
In her spare time, Mary enjoys spending time with her family, her dogs, cooking, and gardening. If she could travel anywhere in the world, she would happily go back to New Orleans, Louisiana, for the Cajun food and history.
In her spare time, Mary enjoys spending time with her family, her dogs, cooking, and gardening. If she could travel anywhere in the world, she would happily go back to New Orleans, Louisiana, for the Cajun food and history.
Many of you may know Cody Napoli as the friendly voice on the other end of the line with our customers and staff every day, communicating status updates, move day arrival times, and making proactive decisions to meet and exceed customer expectations. But who is this man behind the voice?
Well, he’s tall—very tall—but still the shortest out of his brothers, with siblings logging in at 6’6” and 6’5”. And, as you may guess from the height advantage, Cody loves anything to do with sports. On his days off, you can often find him watching or playing basketball and competing with those tall brothers of his! He also follows stocks very closely and can talk about crypto-currency for hours!
Cody joined the TWO MEN AND A TRUCK team as assistant ops manager on May 3, 2021, but he’s no stranger to customer service and managing high performance teams, having held past management positions at both UPS and Jersey Mike’s.
“I’m a very positive person,” said Cody. “I try to enjoy the little things in life. My grandmother and I always say to each other ‘I’m here for a good time, not a long time.’ For me, it’s all about living in the present, making a positive impact, and helping people move forward positively every day.”
Cody sees value both in high-impact situations and the small moments in daily life, such as bringing a smile to the face of a customer or a laugh from a co-worker during a stressful situation. He attributes this positive attitude to his parents who have led by example and continue to be important role models in his life. At TWO MEN AND A TRUCK, Cody appreciates that he can immediately see the positive impact his decisions make for customers and staff.
Well, he’s tall—very tall—but still the shortest out of his brothers, with siblings logging in at 6’6” and 6’5”. And, as you may guess from the height advantage, Cody loves anything to do with sports. On his days off, you can often find him watching or playing basketball and competing with those tall brothers of his! He also follows stocks very closely and can talk about crypto-currency for hours!
Cody joined the TWO MEN AND A TRUCK team as assistant ops manager on May 3, 2021, but he’s no stranger to customer service and managing high performance teams, having held past management positions at both UPS and Jersey Mike’s.
“I’m a very positive person,” said Cody. “I try to enjoy the little things in life. My grandmother and I always say to each other ‘I’m here for a good time, not a long time.’ For me, it’s all about living in the present, making a positive impact, and helping people move forward positively every day.”
Cody sees value both in high-impact situations and the small moments in daily life, such as bringing a smile to the face of a customer or a laugh from a co-worker during a stressful situation. He attributes this positive attitude to his parents who have led by example and continue to be important role models in his life. At TWO MEN AND A TRUCK, Cody appreciates that he can immediately see the positive impact his decisions make for customers and staff.
Jess first started working at TWO MEN AND A TRUCK in February 2007 as a Moving Consultant and quickly proved herself to be dependable, thorough, and an enthusiastic team player. She loves that every day at TWO MEN AND A TRUCK offers the opportunity to meet new people.
She enjoys spending time with her partner and her kids, collecting retro toys and cartoons from the '80s and '90s, as well as Pop Head Figures. In her future? Backpacking through Europe to see all the history in person and soak up everything the world has to offer.
She enjoys spending time with her partner and her kids, collecting retro toys and cartoons from the '80s and '90s, as well as Pop Head Figures. In her future? Backpacking through Europe to see all the history in person and soak up everything the world has to offer.
Kelly first started working at TWO MEN AND A TRUCK in April of 2013 as a Moving Consultant. In 2020, she was promoted to sales manager.
Her favorite thing about working at TWO MEN AND A TRUCK is that every day is different—she never knows who is going to call and what kind of scenario she will be dealing with.
In her spare time, she enjoys spending time with her family. If she could travel anywhere in the world, she would go to Bora Bora because it is absolutely beautiful and looks very relaxing.
Her favorite thing about working at TWO MEN AND A TRUCK is that every day is different—she never knows who is going to call and what kind of scenario she will be dealing with.
In her spare time, she enjoys spending time with her family. If she could travel anywhere in the world, she would go to Bora Bora because it is absolutely beautiful and looks very relaxing.
Because of the hard work of Lina and her teams, the TWO MEN AND A TRUCK bench is always deep with qualified team members who are ready to exceed our customer’s expectations. On a daily basis, she takes candidates through both the recruiting and onboarding processes, ensuring that they have a positive experience and are set up for success.
Lina hasn’t always been a recruiter, but she says the role suits her personality. With a bachelor’s degree in biology, she started out working in labs early in her career. A connection helped her get into human resources and recruiting, and she’s never looked back.
“It’s spectacular to hear when new hires say we did them justice and they felt prepared for the job,” Lina said. “It’s even better when they say the things we discussed (what to expect, etc.) came to fruition when they started working with the team.”
She likes that the company is independently owned and has a smaller, more personal feel to it.
“Everyone makes an effort to work together and be understanding,” Lina said. “I’ve worked for companies where there was hardly any camaraderie and it made it hard for me to want to get up and go to work because it felt like I was going into negativity,” she shared. “At TWO MEN AND A TRUCK, it doesn’t matter what the day throws at us. I know I l have the team support and camaraderie to make it better.
Her favorite thing about working at TWO MEN AND A TRUCK is the positive team mentality overall, but especially the encouragement and support she feels from her recruitment and retention team.
“Sure, in true family fashion, we bicker sometimes, but we come up with solutions and fix things and move on,” she said with a smile.
Lina loves new experiences, especially if they include food. Outside of work, she prioritizes her husband, puppy, and extended family.
“My husband and family are the ultimate support system,” she said. “They always have my back and they just want me to be happy.”
Lina hasn’t always been a recruiter, but she says the role suits her personality. With a bachelor’s degree in biology, she started out working in labs early in her career. A connection helped her get into human resources and recruiting, and she’s never looked back.
“It’s spectacular to hear when new hires say we did them justice and they felt prepared for the job,” Lina said. “It’s even better when they say the things we discussed (what to expect, etc.) came to fruition when they started working with the team.”
She likes that the company is independently owned and has a smaller, more personal feel to it.
“Everyone makes an effort to work together and be understanding,” Lina said. “I’ve worked for companies where there was hardly any camaraderie and it made it hard for me to want to get up and go to work because it felt like I was going into negativity,” she shared. “At TWO MEN AND A TRUCK, it doesn’t matter what the day throws at us. I know I l have the team support and camaraderie to make it better.
Her favorite thing about working at TWO MEN AND A TRUCK is the positive team mentality overall, but especially the encouragement and support she feels from her recruitment and retention team.
“Sure, in true family fashion, we bicker sometimes, but we come up with solutions and fix things and move on,” she said with a smile.
Lina loves new experiences, especially if they include food. Outside of work, she prioritizes her husband, puppy, and extended family.
“My husband and family are the ultimate support system,” she said. “They always have my back and they just want me to be happy.”
Tim first became interested in the Quality Control manager position at TWO MEN AND A TRUCK back in 2020 because of the unique opportunity it provides for him to make an immediate positive impact. As the champion of operational quality throughout the franchise, he is always on the lookout for new and improved ways to serve our customers.
On a daily basis, Tim talks extensively with customers, hears their individual stories, and provides recommendations and feedback to the TWO MEN AND TRUCK team regarding how to upgrade the customer experience. His curious brain is always working, optimizing, and planning for how the organization can improve.
This curious brain of Tim’s thrives on travel and nature. He loves to explore, taking his wife and daughter on hikes and outdoor trips. If he could travel anywhere in the world, he’d visit Japan to see the temples, shrines, and active volcanic craters. He’d also love to travel to Washington State and revisit fond memories of the “thick fog hanging over monolithic trees in the morning.” (Fun fact: Tim is also a published author.)
When not traveling, he is content to fuel his day in the office with coffee. Lots and lots of coffee. One more sip as the phone rings. It’s a customer with a story.
“Ah, good.” Tim settles in to listen.
On a daily basis, Tim talks extensively with customers, hears their individual stories, and provides recommendations and feedback to the TWO MEN AND TRUCK team regarding how to upgrade the customer experience. His curious brain is always working, optimizing, and planning for how the organization can improve.
This curious brain of Tim’s thrives on travel and nature. He loves to explore, taking his wife and daughter on hikes and outdoor trips. If he could travel anywhere in the world, he’d visit Japan to see the temples, shrines, and active volcanic craters. He’d also love to travel to Washington State and revisit fond memories of the “thick fog hanging over monolithic trees in the morning.” (Fun fact: Tim is also a published author.)
When not traveling, he is content to fuel his day in the office with coffee. Lots and lots of coffee. One more sip as the phone rings. It’s a customer with a story.
“Ah, good.” Tim settles in to listen.
Toni started working for TWO MEN AND A TRUCK in January of 2007 as a Moving Consultant. Her favorite thing about working for the company is their community involvement. In her spare time she enjoys spending time with her family.
Chantell started working for TWO MEN AND A TRUCK in January of 2019 as a Moving Consultant.
Her favorite thing about working for the company is the family environment and that someone always has an answer to every question.
In her spare time, she enjoys spending time with her family. Chantell's favorite thing to do is watch Vampirnia with her daughter. If there’s any place she could travel to it would be Africa.
Her favorite thing about working for the company is the family environment and that someone always has an answer to every question.
In her spare time, she enjoys spending time with her family. Chantell's favorite thing to do is watch Vampirnia with her daughter. If there’s any place she could travel to it would be Africa.
Lexi started with us earlier in 2019. Her favorite thing about working for TWO MEN AND A TRUCK Milwaukee is that the staff accepts her and "all the sugar and spice and everything nice that I have to offer." She enjoys shopping and pampering herself in her free time. If Lexi could relocate anywhere, she would travel to Atlanta or Las Vegas.
Claire Fayle saw an Indeed Job Post for TWO MEN AND A TRUCK and went for it! She’d said she'd heard great things about the company and couldn’t resist applying. "I try to remember that my dreams won't chase me. I have to chase my dreams," she said with a smile.
As a move consultant, Claire applies her communication and customer service skills to assist customers in scheduling moves, along with answering any questions they may have
“And I am loving it!” she said. “I’ve always been a compassionate and sympathetic 'people' person, and I think that’s why this role fits me so well. Moving can be stressful, so it’s nice to have someone who's knowledgeable on the other line, guiding you through your move from beginning to end.”
Claire’s favorite part about working at TWO MEN AND A TRUCK is that every day is different and brings its own challenges.
“It’s so different from any other job I’ve had!” she shared. “I am actually excited to come to work and set goals for myself. It’s uncomfortable getting out of my comfort zone, but how can I expect to grow as a person if I’m always comfortable? I like that this job pushes me to be better and work harder.”
“It helps, too, that I have some awesome colleagues I get to work with every day,” she added. “It’s a fast-paced environment, but also very chill and humble.”
To anyone considering applying for a job with TWO MEN AND A TRUCK, Claire says, “Do it! You won’t regret it! If you’re compassionate, hardworking, aren’t afraid to get out of your comfort zone, and love talking to people, this job has your name written all over it!”
“I have been loving every minute of this journey we call life,” said Claire. “And my customers make it so worth it.”
As a move consultant, Claire applies her communication and customer service skills to assist customers in scheduling moves, along with answering any questions they may have
“And I am loving it!” she said. “I’ve always been a compassionate and sympathetic 'people' person, and I think that’s why this role fits me so well. Moving can be stressful, so it’s nice to have someone who's knowledgeable on the other line, guiding you through your move from beginning to end.”
Claire’s favorite part about working at TWO MEN AND A TRUCK is that every day is different and brings its own challenges.
“It’s so different from any other job I’ve had!” she shared. “I am actually excited to come to work and set goals for myself. It’s uncomfortable getting out of my comfort zone, but how can I expect to grow as a person if I’m always comfortable? I like that this job pushes me to be better and work harder.”
“It helps, too, that I have some awesome colleagues I get to work with every day,” she added. “It’s a fast-paced environment, but also very chill and humble.”
To anyone considering applying for a job with TWO MEN AND A TRUCK, Claire says, “Do it! You won’t regret it! If you’re compassionate, hardworking, aren’t afraid to get out of your comfort zone, and love talking to people, this job has your name written all over it!”
“I have been loving every minute of this journey we call life,” said Claire. “And my customers make it so worth it.”
Heather believes that jobs are not big enough for people and that most people are looking for a calling. That's why she fully embraces the TWO MEN AND A TRUCK mission of Moving People Forward®. A longtime agency business development professional in Kansas City, Heather brings more than 20 years of franchise marketing experience and B2B sales acumen. One of her favorite parts of her position with TWO MEN AND A TRUCK is shining a light on the human stories of leadership, mentoring, integrity, and excellence that spring up among the ranks.
"I'm a huge fan of transformational growth. Whether it's a home remodel, a personal renewal, a new hairstyle, or a new and better way to do something at work—I love celebrating and being part of improvement," she said. " I appreciate how our teams at TWO MEN AND A TRUCK are always striving to improve and raise the bar for excellence."
"I'm a huge fan of transformational growth. Whether it's a home remodel, a personal renewal, a new hairstyle, or a new and better way to do something at work—I love celebrating and being part of improvement," she said. " I appreciate how our teams at TWO MEN AND A TRUCK are always striving to improve and raise the bar for excellence."