Reviews

08/17/2018

Robyn

5 out of 5 stars
This is the second time I have used Two Men and a Truck. It's the best money I have ever spent! They are kind, incredibly priced, they take great care of my things and didn't let me do anything but watch them do the work! It has made two moves incredibly easy. I will always use them in the future!
Response
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<div>Robyn,<br/><br/>Thanks so much for your lovely review. We love hearing that our services are worth every penny. The crew worked hard to make your experience efficient and cost effective. We appreciate your loyalty to us as well. Enjoy your new home. -TMT Management</div>
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08/14/2018

Jessica

5 out of 5 stars
Our team was super helpful, courteous and quick! We have used Two Men and a Truck twice now to move, and definitely will again.
Response
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<div>Jessica,<br/><br/>The crew appreciates hearing that. Repeat business is the highest complement that you can give us. Thanks again for your review. -TMT Management</div>
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08/13/2018

Don

5 out of 5 stars
The men arrived exactly on time, and they completed the moved in less than the time used to establish the quote. So, I ended up paying less for the move than anticipated. The project was complete ahead of time and under budget! And, this was done by to men who were polite and sociable. They were extremely careful with my belongings. What more could you ask for? I will use this company for my next move.
Response
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<div>Don,<br/><br/>Our movers hustle so you can have a lower bill. They know that time is money so they work very hard to make sure your move goes efficiently and smoothly. Thanks for your review. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/13/2018

Ryan

5 out of 5 stars
Super easy! Wish I had known that I was on the hook for packing. Definitely woulda skipped that!
Response
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<div>Ryan,<br/><br/>We apologize for not being clear about packing being your responsibility. We will work on making that a little more clear. It is great to hear that you enjoyed our services. Best of luck to you in your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/12/2018

Bruce

1 out of 5 stars
The fact that I get this survey before I'm moved tells all. Complete confusion on booking YESTERDAY for move which is now Tuesday and I have to take time off so costs me twice. The computer (you) had me down for move since I received this now but they couldn't find me. Had to go to the office as NO ONE ANSWERS THE PHONE and message left did not get a call back. Took over an hour to get 7 boxes and I was the only one there. You guys seriously need help. Haven't moved me yet but you get an F. Having to move more on my own than expected that I would have appreciated you doing. Unhappy doesn't cut it here.
Response
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<div>Bruce,<br/><br/>We are very sorry for the confusion. Our sales staff is new, and are working through issues like yours. We apologize for any inconvenience this may have caused. If you have any other questions, feel free to contact us at (425) 823-1999. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/11/2018

Kathryn

5 out of 5 stars
My husband’s comments - They were quick, careful, and friendly; about as good as you can get!
Response
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<div>Kathryn,<br/><br/>We appreciate your husband&#39;s words. The moving crew worked very hard to be efficient and careful with your belongings. We are glad to hear that you found us to be a great value. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/10/2018

Mike

5 out of 5 stars
Fabulous experience. They did a marvelous job. Great attitude, helpful, and courteous. Highly recommend. I will definitely use them again!
Response
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<div>Mike,<br/><br/>Thank you for your kind words. The crew know that a helpful attitude makes the work go by quickly and smoothly. We are glad to hear you would recommend us. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/10/2018

David

5 out of 5 stars
Two men and a truck team was punctual and moved the items I asked them to. I thought the online inventory was very helpful. I was to use your templates to validate the number of items I needed to have moved to our home. Very high quality service. I really enjoyed the experience working with the Two men and a Truck team.
Response
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<div>David,<br/><br/>Thanks for your review. We are glad to hear that our team was quick and efficient for you. They make things look easy, but it is hard work. We appreciate your kind words and hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/09/2018

Coya

5 out of 5 stars
Two Men and a Truck rock! The team called to let us know when they would arrive, they were efficient and respectful. The day of the move, the heat was oppressive and they had to contend with one elevator during a busy time of day. The team stayed on task, they were pleasant and patient. I would recommend them to anyone and will call on them for the next move I need to make. Thanks very very much!
08/09/2018

Theresa

4 out of 5 stars
The front desk and scheduling desk did not communicate with me. During the intake estimate process, the front desk completely underestimated the job. Did not account for closets or storage estimates for boxes. Other firms take the square footage, plus the number and type of closets and storage and submit a box estimate. The condo building had a elevator and typically 3 movers would be assigned to my type of move. It was under resourced. I had two amazing movers and they really did well. I was not called or informed about when my move time of day was. I had made multiple calls and did not receive an answer/ On the day of the move I called the Sales desk. The sales desk did know my move time. The movers did great. the front desk and communications regarding scheduling needs to improve.
Response
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<div>Theresa,<br/><br/>We apologize for the miscommunication. The Sales Manager has been made aware of your experience and will be retraining the sales staff. We are sorry for any inconvenience that this may have caused. If you have any additional questions, feel free to contact us at (425) 823-1999. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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