Reviews

12/17/2017

Susan

stars
it had been over 30 years since my last move and I had accumulated a lot more stuff so I needed professionals to move me to my new location. The staff person who spoke to me explained exactly what would happen and the quote was reasonable. There were no surprises with the price after the move. The guys kept in contact with us about their arrival, surveyed the amount of items, packed it, wrapped it, and loaded it on the truck very efficiently. They worked diligently and placed everything were we indicated taking care nor to damage floors, doors and walls. They were great and worked well together. I would hire Two Men and a Truck again and definitely recommend them as a superior moving company!
Response
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<div>Hi Susan,<br/>Thank you for taking the time to leave such an amazing review! Our team is so happy to have been able to create such an easy and smooth experience for you. If there is anything else that we can do for you, please give us a call! We will be more than happy to help you in anyway that we can. Best wishes in your new home!</div>
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12/14/2017

Gary

stars
D and A were fantastic. Highly recommend your company!
Response
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<div>Hello Gary,<br/>We are so happy to have been able to help you! Best wishes in your new home.</div>
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12/14/2017

James

stars
Chris and Eric did an excellent job. They were professional, efficient and courteous.
Response
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<div>Hi James,<br/>Thank you for your positive review. We will share your compliments to Chris and Eric, have a great day!</div>
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12/12/2017

Rachel

stars
My experience was great, they were punctual, efficient, and got the move done in about half of the predicted time. I really appreciate that you only pay for the time that you use, and I didn't feel like the movers were dwindling or anything. They were respectful and attentive to my needs, and did a great job overall. Will use again and refer friends to you.
Response
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<div>Hello Rachel,<br/>Thank you for taking the time to share your experience with us! We hope that you are settling into your new home well, and please let us know if there is anything else we can do for you. Have a great day!</div>
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12/11/2017

Carol

stars
Having successfully used Two Men and a Truck in an earlier local move, we returned to the company for a move from Oakton, Va. to Charlottesville, Va., a two-hour drive. Our experience with both the administrative staff and the the movers themselves was again excellent. Additionally, we were pleased with the companyandacirc;??s flat-rate pricing policy on out-of-area moves. It permitted easy budgeting for the move, and eliminated any concerns, often seen with other moving companies we have used, about unanticipated cost increases claimed during and/or after the move. Well done by all your staff of professionals.
Response
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<div>Thank you, Carol, for choosing Two Men And A Truck for you and your family&#39;s move to Charlottesville! We are so pleased to hear that you enjoy using our services and that our team was able to continually provide nothing but top quality service from the first call to your move day. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/09/2017

Wendy

stars
Overall extremely happy with Two Men and a Truck. Was recommend to go with 3 Men to move all the boxes. Which was good or it would have taken twice as long with just 2 Men. They did break an item waiting to hear back from the claims department.
I could not have moved my items by myself. Great for a local move and reasonable cost.
Response
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<div>Hello Wendy,<br/>Thank you for choosing Two Men And A Truck for your moving needs! We are so pleased to have been able to help you. Our location manager will get in contact with you (if they haven&#39;t already) about your move and any damages that occurred. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/07/2017

Bob

stars
The reason for the poor ratings in terms of the office staff relates to the issue of using (and being charged) for a 26 FOOT truck to move FIVE FILING CABINETS, two bicycles and some minor odds and ends that DID NOT fill a 10 X 5 cube unit.

I feel being charged for such a large truck for such a small amount of things is not right. The charge for the truck should be apportioned, based upon the overall weight of this move....If you do not have smaller trucks, very well, but the don't penalize, effectively, the customer for the fact you do not have smaller trucks for such smaller moving jobs.
Response
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<div>Hello Bob,<br/>Thank you for taking the time to share your thoughts. We will be more than happy to go over pricing with you, with our Two Men And A Truck trucks we don&#39;t charge more or less for the size of the truck. Please feel free to call us at 703-639-0553. Thank you!</div>
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12/05/2017

Pat

stars
The team arrived promptly, immediately got to work moving each piece of furniture carefully, and always asking if the placement was exactly how I wanted it. Will and Elliot had such a positive attitude and really wanted us to be pleased with the changes in our home and their service. They removed excess furniture which was no longer needed.
Response
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<div>Thank you, Pat, for taking the time to share your amazing move experience with us! As Movers Who Care, we do all that we can to exceed your expectations and provide nothing but a stress-free move experience. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/04/2017

Elvia

stars
Our experience with the 3 movers that were assigned to us was amazing. Our condo has a lot of stairs and our stairs have always been damaged when getting new furniture or when we first moved in. These guys did an amazing job carrying our furniture down the stairs and not damaging the stairs or furniture. I will definitely use your company again!! And the gentleman were all very nice and helpful.
Response
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<div>Hi Elvia,<br/>Thank you for choosing Two Men And A Truck for your moving needs! We are so happy to hear that our team was able to exceed your expectations. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/04/2017

Karin

stars
On time, friendly, helpful, efficient andamp;eth;Ÿ‘
Response
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<div>Hello Karin,<br/>We are so pleased to have been able to assist you! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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