Reviews
Anne
Chris in the office was super friendly and helpful.
Ashley, Jason, and Cory all did a super friendly, professional, considerate, and careful job moving my furniture and household belongings.
Yes, I highly recommend this company.
Seth, Cypress, Tx.
Ashley, Jason, and Cory all did a super friendly, professional, considerate, and careful job moving my furniture and household belongings.
Yes, I highly recommend this company.
Seth, Cypress, Tx.
Response
Ms. Anne... TWO MEN AND A TRUCK Houston NW thanks you for your comments. We make every attempt to make your move experience a positive one. Our teams are continually trained in new ways to protect a customers furniture and possessions. If you have any questions please feel free to contact our office and we'll happy to assist.
Victoria
Customer service was amazing starting from initial phone call. Explained every step of the process with signatures on the tablet. Courteous, kind, quick, and friendly crew. Stacked everything neatly in the storage unit with boxes on one side and furniture on the other side. Professional and just overall 10/10 customer service.
Response
Thank you for choosing TWOMEN AND A TRUCK® for your recent move. We also thank you for your kind words. We strive to be the premier movers in Houston. We follow the Grandma rule. Treat everyone as you would want your Grandma treated.® We are extremely grateful for your business and for your satisfaction. If you need anything else in the future, please call us and we will do everything we can to provide the same level of service and communication.
Richard and Paula
Excellent service. Moving crew treated all items moved with care.
Response
TWO MEN AND A TRUCK Houston NW is happy to hear that you had a positive experience in your move. Our teams are professionally trained to take the best care of your items. We continually train our personnel in new packing and moving techniques. If you need anything additional in the future, please contact our office and we will be glad to help.
Elizabeth
Very grateful for the office team & movers! I had a great experience. I inquired about services 4 days before my preferred moving date and the office team was able to make it happen as smoothly as possible. The movers were also great! Fermin, Oscar, & Corey were quick, efficient, & respectful of my items. Great guys & thoroughly enjoyed the moving process with them.
Response
Ms. Elizabeth... TWO MEN AND A TRUCK Houston NW thanks you for your kind words. You are correct, Fermin and his team are a great asset to our company as they understand how to take care of the customer's move and make it as stress free as possible. We're also happy to see that we could assist on short notice. If we can assist further, please let us know.
Heidi
The move went off without a hitch. Our team was awesome! Fermin, Jarren, and Larry went above and beyond. They were very professional and so careful with our stuff. We will recommend y'all to everyone.
Thank you!
Thank you!
Response
Ms. Heidi, Thank you for taking the time to provide your positive reply to your move experience. As a small family owned business, it makes us feel good that for all the hard work in training and managing people that it shows when our teams are out int he field representing not only themselves, but our business. If was can assist in any other matters, please contact our office.
Jeanette
I am beyond appreciative of the amazing work my movers (Rashad, Mike, and Cory) did for me! It really helped reduce my stress and anxiety of moving because they were all friendly and personable. Next time I move, I will hire Two Men and a Truck in a heart beat...it is worth every penny!
Response
Jeanette, They say that moving is one of the biggest stressors to people, and we are so pleased to hear that we were able to help make your move process was a great experience. We will be happoy to see you again when you move, and we hope that you will tell your family and friends about us as well.
Johann
Two Men and a Truck did a fantastic job making my move go smoothly. Care was taken with my belongings as well as taking care of my home moving things in and out! Fantastic job! I highly suggest you using this team on your next move! Thank You Two Men and a Truck!
Response
Johann, thank you for your kind review. We appreciate you taking time out of your day to let us know how we are doing. We know moving can be a stressful time and we are so pleased that your move went smoothly. We will be sure to let the crew know how great they did. If there is anything we can do for you in the future, do not hesitate to call on us.
Thomas
From start to finish using two men and a truck has been Awesome!!!
The company has outstanding customer service. The day of the move was a long one, the two teams showed great pride with their awesome work. They went way above and beyond what was expected of them and did it with a smile. I am very happy I used two men and a truck to move my family. Thanks to the movers for an outstanding job!!!!
The company has outstanding customer service. The day of the move was a long one, the two teams showed great pride with their awesome work. They went way above and beyond what was expected of them and did it with a smile. I am very happy I used two men and a truck to move my family. Thanks to the movers for an outstanding job!!!!
Response
Thank you Thomas for taking time to give us a review. We are so happy your move went well and we will definitely let the crew know how well they did. It has been our pleasure to assist you on your recent move. If there is anything we can do for you in the future, please feel free to call on us.
Felix
Your guys broke my bed frame and even took a dañare report but I still have a broken bed frame and no one has reached out to help.
Melanie
Jimmy, Chris and Lauro my moving team were absolutely AMAZING! And the inside office folks were too! Thank you Kris!
They were on time to load, had a joyful and positive attitude and worked very hard to wrap everything to prevent damage and move the items with care and consideration. Thank you. It made the stressful situation a very pleasant experience!
They were on time to load, had a joyful and positive attitude and worked very hard to wrap everything to prevent damage and move the items with care and consideration. Thank you. It made the stressful situation a very pleasant experience!
Response
Thank you for your message about our team, Ms. Melanie. We agree that this team is a strong and amazing team. We train and practice to make sure that each moving experience is a positive one. You are correct that when things go smooth, that there is less stress. Less stress on you, less stress on the team and less stress for the company. Thanks again for letting us know of your positive experience and just to remind you that for each reply card we receive, we donate to K9 for Warriors.
Thanks Again
Thanks Again
