Reviews
Margaret
The 2 men and a Truck team were extremely helpful! All the way from scheduling and advice to moving my mom from one assisted living community to another. I was able to add a second stop to the delivery. Very grateful! They were on time, efficient, careful with personal possessions. They completed on expected time frame. We were extremely happy with the move!! Thank you so much!!
Response
Thank you, Margaret. We're glad we could assist you with moving your mom to her new home. We'll make as many stops as necessary to help you and your family. We look forward to working with you again in the future if you need us.
Liz
There are no phrases that describe how wonderful the moving team was. Professional, friendly, fun, dedicated - all the best of words that you can come up with. Thank you again for the move - this is the third time I've used y'all and will definitely recommend you.
Response
Thanks Liz, we appreciate the kind words. Our movers do their best to be all that you've described. We appreciate your continued business...and your recommendations.
Linda
They arrived early and took extreme care with our items. Everything was explained clearly Our movers were awesome! Poor guys had to move us up to the third floor and they didn’t complain even though it was their second third floor move that day. Great experience. I will use Two men and a Truck again
Response
Thank you for the review Linda. We all know that moving is stressful, so we do our best to explain everything as clear as possible to make your move experience as pleasant as possible. As for moving to the 3rd floor... here at TWO MEN AND A TRUCK®. Houston NW we never skip leg day. We look forward to working with you in the future.
Carlos
The movers were inexperienced and did not know how to use their own harness. I told the office we would need more than 2 people to move the refrigerator... Me and my brother had to show them how to use the straps, used our own dolly and helped them move the fridge.. They finally sent two more people to help and spent half the time talking (about how to move it) vs actually working..
Mona
The scheduling ladies helped me with every detail, assembled the best mover team and even calmed my nervous doubts. The 3 man team - worked quickly and efficiently. We were done on time.
I will hire this locations’ Two Men and a Truck on future moves.
Thank you.
I will hire this locations’ Two Men and a Truck on future moves.
Thank you.
Response
Thank you Mona. Fast, friendly and efficiency are 3 of our favorite words at Two Men and A Truck® Houston NW. Just remember, we're always here if you need us again.
Linda
Great job! Great crew. Worked continuously with no breaks and did the move in a minimum amount of time. Would highly recommend them to my family and friends.
Response
Thanks Linda! Our crews do their best to get each of their moves done as quickly and efficiently (and safe) as possible. We appreciate the recommendations and are here for you if you need us in the future.
Judith
I've always like the way you help with this experience! But this time it far outweighed the previous times. These gentlemen went above and beyond anything expected, were always inn contact, arrived on time to my new residence! Shout out best job ever
Response
Thank you kindly for the response Judith. We're pleased that John and Jarren met and exceeded your expectations. Just remember, if you ever need us, TWO MEN AND A TRUCK® is there for you.
Phillip
Everything went well. They showed up on time and finished in half the time that I expected. I am glad that I had experienced movers. The whole experience from start to finish was professional and they follow up very well. I will use them again.
Response
Thank you for letting us know about your move Phillip! We're pleased that you had a great move experience with us and look forward to helping you in the future if you need us.
Darcie
OverAll I am happy with the moving crew. One lamp came apart, but the owner Tom will fix it himself and return it to me. One section of my leather couch does have a scratch in it, but the crew went out of their way to make sure that everything was the way I wanted it and they worked in the rain without complaining
Response
Thank you for the response Darcie. While we do apologize that some items were damaged during your move, it seems that we are already in the repair process. If you have any other questions, please contact us at 713-278-1112 and we would be more than happy to help you with whatever you need. And going out of our way to make sure everything is how you wanted it is the TWO MEN AND A TRUCK® Houston NW way.
Michael
Super experience - on time - professional
Response
Thank you for the review Michael. We're happy that you had a good experience with us an look forward to helping you in the future if you need us.
