Reviews
Rick
The office staff emailed information and was very thorough in explaining the moving process; Sarah made the move very easy. Our moving team, Michael and Devon, took great care with wrapping and loading the furniture. The furniture was loaded and delivered in one day. They were a very hard working team. Everything looks great. Thank you!!!
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<div>Rick, thank you for this awesome review! We strive to make your move process stress-free and damage free! We really are the "Movers who Care" and are so happy to have helped move you forward!</div>
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<div>Rick, thank you for this awesome review! We strive to make your move process stress-free and damage free! We really are the "Movers who Care" and are so happy to have helped move you forward!</div>
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Constance
They were awesome. I broke my leg in the middle of getting ready to move and they saved us at the last minute.
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<div>Constance, we are so sorry to hear about your leg, but glad you called us so we cold help you during this time! Thank you for your business and we hope to hear from you soon!</div>
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<div>Constance, we are so sorry to hear about your leg, but glad you called us so we cold help you during this time! Thank you for your business and we hope to hear from you soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Errol
Dwayne and Quavez were professional, diligent, affable and efficient. Although they arrived a little late, there were no other problems with the move.
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<div>Errol, we are so glad to hear your move crews worked their hardest to make your move a great one! Let us know if there is anything else we can do for you!</div>
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<div>Errol, we are so glad to hear your move crews worked their hardest to make your move a great one! Let us know if there is anything else we can do for you!</div>
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Pete
Arrived promptly and finished in short order, did a fine job!
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<div>Thank you Pete! We appreciate you and your business.</div>
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<div>Thank you Pete! We appreciate you and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christel
Easiest moving experience I’ve ever had!! And the service for the money was exceptional!! The movers were courteous and respectful to me, my dad and with my belongings. I was very impressed and very happy with Two Men and a Truck our of Franklin, TN.
Response
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<div>Christel, we try to always follow our "Grandma Rule" which is to treat every customer's belonging as if they were our own grandmas. We can't thank you enough for this review!</div>
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<div>Christel, we try to always follow our "Grandma Rule" which is to treat every customer's belonging as if they were our own grandmas. We can't thank you enough for this review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lois
Scheduled for a range of 1 hour start time. Showed up 4.5 hours after the latest start time. Two susequent start times were not met either.
Response
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<div>Lois, Thank you for bringing this to our attention. This is the first we've heard about your frustration and have notified our staff. Please call our office at 615.595.5929 and ask for a manager to discuss this.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lois, Thank you for bringing this to our attention. This is the first we've heard about your frustration and have notified our staff. Please call our office at 615.595.5929 and ask for a manager to discuss this.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
Prompt, professional and took great care of our belongings. Thank you.
Response
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<div>Hi Kim,<br/>Thank you so much for choosing TWO MEN AND A TRUCK®! Remember we are only 1 phone call away!</div>
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<div>Hi Kim,<br/>Thank you so much for choosing TWO MEN AND A TRUCK®! Remember we are only 1 phone call away!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kevin
Great job! Ezekiel Kidd and Michael Mequites worked hard and effecient. Thanks
Response
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<div>Kevin, thank you for taking the time to review us! We really appreciate hearing from our customers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kevin, thank you for taking the time to review us! We really appreciate hearing from our customers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeffrey
I was very impressed with the person I initially talked to. She was very nice. I thought the crew worked very hard and tried to do their best. I was impressed that they were able to unload the whole truck in 2 hours. My only beef is with our piano. I explained when I called that we had a large antique piano that had to go up stairs. This was not an issue with the moving crew. But I just think they were not properly equipped. Had my son not been there, I do not think they would have gotten it into the house. For that item, then needed more men or some type of equipment made for moving pianos. They (with my sons help) did get it into the house in good condition. Again, the crew worked hard, they just needed more manpower or equipment.
Response
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<div>Jeffrey,<br/>Thank you so much for the feedback and for being patient with us. We are glad to hear that the men worked really hard to move your piano with the best care under the stressful circumstances. Thank you for your business and we hope to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeffrey,<br/>Thank you so much for the feedback and for being patient with us. We are glad to hear that the men worked really hard to move your piano with the best care under the stressful circumstances. Thank you for your business and we hope to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
OK everything went OK, I thought one of the movers was inexperienced because it took him way too much time to put saran wrap around a lazy boy recliner, it was actually comical watching him buffoon around. However, He and the leader got their act together and did well moving everything. Their attitudes were good and I appreciate that. The move went smooth I paid them and they left, I then went to lay down on the newly put together King Size Bed and it collapsed on the floor, I pulled the mattress off of the frame to investigate what had happened. What I found made me very angry! They hadn't put any of the underlying frame back together properly. There is a series of boards and cross pieces that need to be put together with Screws. I know that they know how to put it together because they t
