Reviews

08/22/2018

Alma

2 out of 5 stars
I was disappointed in the moving team. Not only did they ding up my walls in my old place, but they also dinged up my wall in my new build. Further, they did not finish putting all things together like we were promised (patio furniture). The worst for me is that one of the movers was cussing in front of my daughter. We used Two Men before because our experience before was amazing. Unfortunately, I don’t think there will be a next time. The front office staff were the only people who made this experience pleasant.
08/21/2018

Phoebe

5 out of 5 stars
From the first phone call, Victoria was pleasant and helpful. Movers were prompt, polite and amazing at what they did. Kevin, Jaleel, and Chris were polite, pleasant and made this experience almost fun. They took care with each piece of furniture and managed one piece I thought would never make it down steps and out to my home up front steps pn an incline and right into my home. It is one of the heaviest pieces I have ever seen moved. I even told them we would leave it if it was too much. They struggled with the weight of it but kept trying. They were wonderful! I would highly recommend them.
Response
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<div>Phoebe, we truly understand how stressful moving can be, and we are so glad you called us to help do all of your heavy lifting. All of our crews are professionally trained, so they know exactly how to move your items with the most care and in the safest way. Thank you for appreciating their hard work!</div>
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08/21/2018

Emily

4 out of 5 stars
Small tear in sofa. Asking for replacement and reimbursement of overcharge.
08/21/2018

David

5 out of 5 stars
Two Men provided us with timely service for rearranging two offices in our home. They were more than just cost-effective. They fulfilled all of their commitments to us and more. Jaleel and Austin arrived on time, quickly assessed the job, and then completed it in less than one half the time estimate. We couldn't be happier with their work, and we will definitely request them in the future, if we should need moving services again.
Response
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<div>David, <br/>We are so pleased to hear that our move crews exceeded all of your expectations. Thank you so much for choosing TWO MEN AND A TRUCK&reg; as your premier moving company. We look forward to hearing from you!</div>
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08/21/2018

Kate

5 out of 5 stars
The men who did the moving were courteous, friendly, and professional. I’m not sure how to spell their names but I think their names were Rico and Robert. Thank you! They took all the stress away from moving day for me.
Response
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<div>Kate we could not be happier to hear that we took away all of your stress and worries for the day! Thank you for letting us do all your heavy lifting for you and leaving it up to the professionals!</div>
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08/20/2018

Laura

5 out of 5 stars
My movers were on time, professional and had great attitudes. They took great care wrapping my furniture. The scheduling process was also super easy. Very pleased with my experience!
Response
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<div>Laura, thank you for choosing TWO MEN AND A TRUCK&reg;. We really are the &quot;Movers who Care&quot; and strive to make all moves damage free and stress free!</div>
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08/20/2018

Tonya

2 out of 5 stars
Came as a referral from Realestate Office. I would not recommend due to Office stay not conveying pertinent info to the movers. Such as size and weight of furniture. Their boss ran off my driveway and never apologized for damage. He had to call a wrecker to get him out. He didn’t want to help the 3 guys moving me while he waited on the wrecker, even after they asked, he said he need to go over paperwork. I’m sorry, but that shows no appreciation for what the other employees do. He should be back on a truck loading so he can appreciate their job and want to help. They call 2 other mangers to ge help and No one else came, they told them they needed help unloading. I had to get 7 friends to the new house to carry furniture in after they of loaded. I was told a mngr would contact me today. Not
08/20/2018

Joshua

2 out of 5 stars
My overall experience was terrible. Everything was fine until moving day. The arrival time was late by 3.5 hours, then only 1/4 of our belongings were moved. They had to make 3 trips to get all my things after quoting me a total move of 4-6 hours. I paid for 10 hours. The movers began putting things in the garage and asking me if I could put them where they go to save them time. Now my garage and hallways are full of stuff I have to put in the attic. Overall a bad experience, and I don’t foresee ever using Two Men and a Truck again.
Response
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<div>Joshua, thank you for bringing this to our attention. We are so sorry for your frustration and would love to talk to with you about your move and evaluate what could have happened to make your quote higher than expected. Please give us a call at 615.595.5929 so we can go over your bill and discuss in more detail. Thank you.</div>
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08/19/2018

Brinton

2 out of 5 stars
They did not bring a big enough truck for a 4 bedroom 3 bath. It didnt get all of the furniture in the truck. We had to borrow trailers to finish the job. We had to be all out by 6 that day. We where not all out so they will not let us get all of the remaining Intems out of the house. We have lost part of our belongings.
08/19/2018

Holly

5 out of 5 stars
Both movers, Don and Jaylen were amazing! They were dressed very professionally .. they were funny, personable, prompt, efficient - and, willing to go above and beyond! They laughed and made the most of their time, all while getting the job done in less than 1/2 the time that was originally quoted to me.