Reviews

01/18/2019

Kathie

5 out of 5 stars
The three gentlemen you sent did an EXCELLENT job on my move from the storage locker to my home. They were polite, friendly, and worked very hard while doing this work for me. I truly appreciated their enthusiasm for their jobs as it made the day more enjoyable! They deserve to be recognized next time you have a all hands meeting...a little competition is good for everyone!
Response
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<div>Kathie,<br/>We love hearing that you had an excellent experience with TWO MEN AND A TRUCK&reg;! We will definitely share your praises with our management team and make sure the movers are recognized for their hard work. Thanks for choosing us!</div>
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01/18/2019

Jerry

5 out of 5 stars
The two men who arrived at our home to help our daughters to move. They were awesome. They moved a large piece of funiture and took great care. I would recommend this company to anyone
Response
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<div>Jerry,<br/>Thank you so much for your recommendation! We really appreciate your feedback. We are here to handle any size move, so remember we are only 1 phone call away!</div>
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01/17/2019

Brandy

5 out of 5 stars
Very happy with my experience, would definitely use again
Response
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<div>Brandy,<br/>Thank you for this review! We look forward to hearing from you again.</div>
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01/17/2019

Stephen

4 out of 5 stars
There were two issues, namely, time of the move and availability of wardrobe boxes. My initial understanding was that the move would begin at 10-11 am; it was changed to 8:30 am, entailing some last-minute scrambling. There was a commitment to having wardrobe boxes which only came after a request. The two men who did the moving were excellent, adapting to changed circumstances. Another 2 Men job was underway in the same apartment complex and may have complicated communications. Overall, a very fine effort.
Response
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<div>Stephen,<br/>We are glad to hear that you your movers adapted to the changes that were happening during your move. We apologize for any complications that occurred during your move, but we are so happy to hear we did our best to fix the situation. If you have any more concerns please reach out to our office at 615.595.5929.</div>
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01/17/2019

Tom

5 out of 5 stars
Our overall experience was very good to excellent! The packers & movers were great guys, very respectful, & very efficient however we had two issues. A couple of fully packed large boxes were dragged across my wood floor leaving scuffs & scratches in several locations. The managers quickly brought in a floor expert to assess the issue & fix it. They did & I was pleased with the outcome. Second, some fragile items were not properly packed & would have been damaged if I had not noticed. Also you a absolutely need to use bubble wrap to specifically protect special items like antique clocks, family heirlooms, etc... My possession go into your storage facility for 6 months...I’m expecting they come back in the same condition they went in!
01/16/2019

Richard

5 out of 5 stars
Crew was on time. Started to work immediately. Wrapped everything good. Was careful loading and unloading. That’s what we needed.
Response
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<div>Richard,<br/>We professionally train all of our movers to make sure your items are not only moved safely, but to make sure every item is pad wrapped to ensure safety of all items. Thanks for choosing TWO MEN AND A TRUCK&reg;</div>
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01/15/2019

Tiffany

5 out of 5 stars
I have used Two Men And A Truck multiple times over the years. I use them for professional moves when relocating or setting up clinics, as well as for my personal use. I find that time and time again the movers are very kind, courteous, and respectful of the items they are moving as well as your time. This company is my go-to when I need anything moved based on my own personal experiences with them.

Always satisfied and comforted to know their whole staff takes as much pride and care in my items as I would.

You guys are the best!
Tiffany Speer
Response
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<div>Tiffany,<br/>Thank you so much for this awesome review! We really are the &quot;Movers who Care&quot;, we strive to always have damage-free and stress-free moves. Thanks for always choosing TWO MEN AND A TRUCK&reg; when it comes to your professional movers!</div>
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01/13/2019

Steve

5 out of 5 stars
On thin and great two young men that moved out equipment. Very nice and professional.
Response
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<div>Steve, <br/>We appreciate your review on our services! Remember we are only 1 phone call away!</div>
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01/13/2019

Maryann

1 out of 5 stars
Arrival time promised 8:30-9:30, actual arrival time 10:35. Men moved at a snail's pace. Movers were texting while on truck. Movers assumed a tip by verbally mentioning it. I had to start helping with the move to stay in budget.
Response
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<div>Maryann,<br/>We are so sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK&reg;. Please contact a member of our management at 615.595.5929, we would like to speak with your about additional details in order to come to resolution. Thank you!</div>
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01/11/2019

George

5 out of 5 stars
We have always had a great experience with your company. Austin Parks and Nicholas Adcock were no exception. They were communicative, cheerful, and very hard working.
Response
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<div>George,<br/>Thanks for choosing TWO MEN AND A TRUCK&reg; as your professional moving company. We are so happy to hear you had a wonderful experience with us!!</div>
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