Reviews
Martha
Honestly, I am very disappointed with how this move went. One of the guys, I would call him the "middle height one, TJ maybe. from Memphis? was very nice and helpful. The other 2, Don and I can't remember the shorter guy weren't really listening with where I asked for furniture to go and just kind of dropped it i the middle without taking care. The other 2, again not the pleasant on were shoving furniture through doors and downstairs. Had they been a little more careful, the bumps and bruises on the walls, scrapes, dings. The van was packed not organized.
Bill
My mover canceled last minute,and you guys came within the hour. Rates were fair considering last minute, same day, move!
Response
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<div>Bill, thank you for calling us to fix your moving process. With TWO MEN AND A TRUCK we will always show up and provide the best service possible with the best customer service. Thank you for giving us a call when was needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bill, thank you for calling us to fix your moving process. With TWO MEN AND A TRUCK we will always show up and provide the best service possible with the best customer service. Thank you for giving us a call when was needed!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
It was a perfect move. The guys were fast and very careful with all our items. It was a pleasure to do business with them.
Response
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<div>Wendy, we are so glad to hear you had a perfect experience with TWO MEN AND A TRUCK®. We appreciate your business, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wendy, we are so glad to hear you had a perfect experience with TWO MEN AND A TRUCK®. We appreciate your business, and hope to hear from you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patti
Gaylon and Jaron were very professional, courteous, and careful. Not one thing was scratched or broken. They didn’t waste time and got everything done quickly and efficiently.
Response
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<div>Pattie, we love hearing that you had a great experience with your move crews! We are so thankful for them and all of their hard work. Thank you for noticing and for taking the time to review our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pattie, we love hearing that you had a great experience with your move crews! We are so thankful for them and all of their hard work. Thank you for noticing and for taking the time to review our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brooks
The movers were nice, but the idea it takes 3 hours to move a bedroom suit, patio table, grill, and toolbox is absurd. They didn't call when they were on their way either.
Response
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<div>Hi Brooks, we are so sorry to hear about your frustration. Please call our office at 615.595.5929 and speak with management to discuss your concerns. We would like to fix this. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Brooks, we are so sorry to hear about your frustration. Please call our office at 615.595.5929 and speak with management to discuss your concerns. We would like to fix this. We look forward to hearing from you and working toward a resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Philip
Liked the online quote with a quick and easy system to use. Matt and Aden were very professional, courteous, and careful with how furniture moved. The whole company exceeded my expectations and I was pleasantly surprised.
Response
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<div>Philip, strive with every move we to go above and beyond our customers expectations! Thank you for choosing TWO MEN AND A TRUCK®.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Philip, strive with every move we to go above and beyond our customers expectations! Thank you for choosing TWO MEN AND A TRUCK®.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
Thank you for being very accommodating during our recent move with the date change due to a death in the family. Your support was greatly appreciated.
Response
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<div>Kim, we understand how busy life can get and are here to only make your moving date as stress-free as possible. Thank you for your awesome feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kim, we understand how busy life can get and are here to only make your moving date as stress-free as possible. Thank you for your awesome feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lori
I was very pleased with the service. I do think that the workers should be required to wear back braces when lifting heavy items. It's very dangerous not to.
Response
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<div>Lori, Thank you for the kind review. All of our move crews are professionally trained to consistently life 150 lbs. for 11 hours. They are trained to know how to pick up heavy items in a safe and secure way to prevent any injuries every happening!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lori, Thank you for the kind review. All of our move crews are professionally trained to consistently life 150 lbs. for 11 hours. They are trained to know how to pick up heavy items in a safe and secure way to prevent any injuries every happening!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chad
John, Dakota, and Dan showed up early and ready to work. I would rate them higher if I could. The true measure of success is if I will hire a company or service for a second time. I will definitely do this again! In fact I would like for the same crew to handle my next move in a couple of weeks. Let's not forget Sarah in the office. She was thorough, communicative, and very helpful throughout the process. Well done everyone!
Response
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<div>Chad, we really love hearing that you are planning to use us again! We truly are the "Movers who Care" and strive to make your whole moving process as simple and stress free as possible!! Thank you for taking the time to review our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Chad, we really love hearing that you are planning to use us again! We truly are the "Movers who Care" and strive to make your whole moving process as simple and stress free as possible!! Thank you for taking the time to review our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelly
Great experience! Honest & upfront about all prices & times. Quickly resolved minor issues quickly & efficiently. Will definitely use Two Men & a Truck again.
Response
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<div>Kelly, thank you for taking the time to review our services, we really appreciate it! We can't wait to hear from you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kelly, thank you for taking the time to review our services, we really appreciate it! We can't wait to hear from you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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