Reviews

07/29/2018

Lucy

out of 5 stars
Wife and I have been married 59 yrs. and this was our 17th move. It was one of the very best. Christopher and Robert did an excellent job. They worked constantly and got the job done in record time. They were both very professional and had excellent attitudes. I would certainly recommend them highly. Thanks for your great service, Lucy
Response
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<div>Thank you for this awesome review! We are ecstatic to hear TWO MEN AND A TRUCK&reg; was your best move yet! Thank you for recommended us, and we hope to hear from you again if ever needed!</div>
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07/28/2018

Ana

out of 5 stars
The movers were awesome, but they were over an hour late. I was not informed until the end of the arrival window they were running late. It would have been better had they told me sooner.
Response
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<div>Ana, we are so sorry to hear of your frustration and can assure you when a mistake happens we strive to make it up through our services, so glad to hear you had awesome movers who do everything they can to make your move go as fast as possible.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/27/2018

Daniel

out of 5 stars
First, I have my own business and understand the aspects and difficulties of running a successful business. With saying that, every aspect of the team and move was amazing. From Sarah to the team that moved me was AMAZING!! They are truly an asset to your company. I wish I could say the same for the sales manager. Very discouraging to cancel a move less than 2 hours before closing. He alone came very close to losing a lifetime customer of your company.
Thank you to the rest of the team. You guys are the best!!
Response
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<div>Daniel, we are so pleased to hear that every aspect of your team and your move was amazing. We are so sorry to hear of your frustration and can assure you we always try to make up for our mistakes. We strive to always exceed our customers&#39; expectations and provide top-notch service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/27/2018

Jeff

out of 5 stars
I have never used a moving company before but I didn't feel like I could move without outside help. The office staff was so nice and helpful through the whole process. The moving team of four were Austin, Chris, Jaleel, and Craig (Mac), we're great! They worked very well as a team and demonstrated experience, strength, care of property, kindness, courtesy, and patience with me (the customer), and they got the job done in a timely manner. I dreaded any and everything to do with moving but all the folks at Two Men And A Truck from the guy who greeted me at the office, to the guy who brought my boxes, to the girl who reached out to me during and after the move,(sorry for not remembering all the names) and to Victoria who was there to help me through the whole process. Thanks for y'all's help
Response
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<div>Jeff,<br/>We are here to make every step of your move as easy and as stress-free as possible. Thank you for letting our professionally trained move crews do all the heavy lifting for you! When it comes to moving we try our best to turn it into a positive experience.</div>
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07/24/2018

Sheila

out of 5 stars
I appreciated all the help and the young men were very respectful and considerate.
Response
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<div>Shelia,<br/>We appreciate you! Thank you for choosing TWO MEN AND A TRUCK&reg;, we hope to hear from you again!</div>
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07/24/2018

Shirley

out of 5 stars
The friendly office staff clearly explained the services and price. The movers were friendly and efficient. It was a two stop move and they were finished quicker than I thought they would be. This is the second time we have used Two Men And a Truck. Great Company.
Response
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<div>Shirley, thank you for deciding to use TWO MEN AND A TRUCK&reg; again for your move! Our goal is to make every customer satisfied, and to go above and beyond for them.</div>
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07/23/2018

Pat

out of 5 stars
Great job. Tight corners. Stairs. Heavy furniture. They managed them all. Great attitude. Done right in estimated time. Will recommend. Will use again.
Response
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<div>Pat, all of our movers and drivers are professionally trained to move all items with the most care and in the safest way. We really are the professionally movers, and appreciate your kind feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/23/2018

Megan

out of 5 stars
Our movers were fantastic and so patient as we had to deal with issues that arose for our closing time on our house. They were understanding and we kept in constant communication during the time. I am 6 months pregnant so they were nice enough to put the boxes and furniture in the rooms I needed them since I am not able to move most of them myself. Overall I was completely satisfied with this experience and know that these guys deserve some praise and maybe a raise ;)
I will recommend this company to anyone I know that is moving in the future and I will use them again if the need arises.
Response
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<div>Megan, we absolutely pleased to hear we could help move your life forward. We really understand that moving can be so tough, and will do anything we can to make your process as simple and stress-free as possible. Thank you for choosing us as your professional movers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/22/2018

Bill

out of 5 stars
John and Patrick were great...very fast...no long breaks...knocked internal-house move in just 2 hours (estimated at 3-4 hours)...Victoria in the office arranged our time and was very patient and professional as we moved the time and date constantly until we got what we needed...thanks
Response
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<div>Bill, thank you so much for noticing how hard our movers work. We are sometimes known as the &quot;Movers who Run&quot;. We understand how stressful moving can be and try to make your moving process as easy as possible.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/22/2018

Kate

out of 5 stars
I’m in consultation with charles the GM to resolve the issues. The packing and loading on from old home was mismanaged and an extra truck needed to be sent on the day. it appears during the load into the storage unit Items were damaged, not wrapped properly and sat in standing water.
On phase 2 of move, due to office staff mistake, trucks weren’t loaded the night before, so the load in was done fast and without care or attention. Furniture pieces are damaged beyond repair, including $4,500 sofa which is wet and has mold. Many fragile Items weren’t wrapped, and have mud and stains. Items are missing including 3 boxes with glassware and jewelry, foam mattress topper, and bedding. I look forward to hearing from you promptly on monday to resolve these issues.