Reviews
Devin
Kayla in the office was great from the first time I called for a quote. Joe and his fellow teammates were very professional and respectful of our personal property. They did a great job packing and moving our belongings.
Response
Thank you, Devin, for taking the time to relay this wonderful feedback regarding our team! Please don't hesitate to reach out again in the future!
Lauren
Kayla in the office was super helpful and extremely nice. The moving guys were on time, very thorough, very careful, fast and efficient. Great experience!!!!
Response
Thank you, Lauren!
Scott
Great experience. Moving is always stressful. It is a relief to have a company take care of the heavy lifting, and relieve some of that stress. This was a quick decision, and the team were willing to support us within a few days. Bravo to the office team.
As for the movers, Mr. Sam, and Big Joe were amazing, professional, on time, and a real pleasure to work with. Thanks again.
As for the movers, Mr. Sam, and Big Joe were amazing, professional, on time, and a real pleasure to work with. Thanks again.
Response
This review makes our hearts happy! Thank you so much Scott, and we will make sure the team knows how they have helped to relieve some stress for you. Take care and we look forward to working with you again.
Connie
I had no problem with the crew, great team,
Response
Thank you, Connie! We look forward to working with you again.
Jeff
Moving team was outstanding. Office team the morning of the move was outstanding. The pre-move specialist was a little below par. They knew the load only move was in downtown Charleston but still sent a huge moving truck for which parking was very difficult. A small van would have made the parking way easier for the moving team.
Response
Jeff, We understand parking downtown can be challenging and try to send a smaller truck when possible. Unfortunately, we were not able to do that on the day of your move, but we are so happy to hear that the guys were able to still get it done for you!
Brandi
I was charged one amount at the end of the move only to be called and told I still owe almost $2k when I was promised over and over again they had no hidden fees and they just charged my card on file without speaking to me. Do NOT use this company. They are very shady!
Response
Brandi,
We called and spoke to you the morning after your move to inform you of a balance due. Not because of hidden fees, but because your card was charged for the wrong amount. As a courtesy we called to let you know this prior to charging your card. The total amount you were charged, was the amount you signed and agreed to at the end of your move, and several hundred dollars less than the original estimate you were given. We apologize you were not happy with this but ensure you that we are not shady, nor do we have hidden fees, but we do have to collect on the full balance due for services rendered.
We called and spoke to you the morning after your move to inform you of a balance due. Not because of hidden fees, but because your card was charged for the wrong amount. As a courtesy we called to let you know this prior to charging your card. The total amount you were charged, was the amount you signed and agreed to at the end of your move, and several hundred dollars less than the original estimate you were given. We apologize you were not happy with this but ensure you that we are not shady, nor do we have hidden fees, but we do have to collect on the full balance due for services rendered.
John
Demetrius and his team were outstanding. Very professional and very nice people!
Response
We are so happy to hear that Demetri and his team provided you with a great service! Thank you, John for taking the time to relay this wonderful feedback!
Scott
Office staff was easy to call and get the love set up with. The movers were professional and did a great job. Thanks
Response
Thank you, Scott, for taking the time to leave this awesome feedback!
Katie
Loved my experience with Two Men and a Truck! The men were on time, very friendly, and did a fabulous job! I'd highly recommend it to anyone in the area.
Response
Thank you, Katie, for this wonderful feedback! We truly appreciate your recommendations and look forward to working with you again!
Jane
I wish I knew the names of the two men who picked up and delivered our piano because they were timely, careful, very professional, and very conscientious in handling the piano. I especially appreciated their efforts since the piano has sentimental value.
Thank you so very much - both for their work ethic and for the compassionate attitude of the three young women I talked with in the office!!!
Thank you so very much - both for their work ethic and for the compassionate attitude of the three young women I talked with in the office!!!
Response
Thank you, Jane! Your movers were Sam and James. We will be sure to let them know how happy you were with how they handled moving your piano! Take care!
