Reviews
Abby
I like that Two Men and a Truck allows you to pay in shorter increments once you have reached the minimum timeframe. Many other movers have a really long minimum. That makes it financially difficult for people who only need help for an hour or two. We were happy with our team of movers. They were respectful with our belongings, which is absolutely what you want in a mover.
Response
Abby, Thanks so much for your feedback and business! Our teams work hard to be respectful of your belongings and your time.
Karen
I asked them to wear masks (I’m pregnant and at risk for COVID), only 1 did and he didn’t cover his nose. The other didn’t wear a mask. They took 2 hours over quoted time. They did not handle fragile items appropriately. They pressured me to forego the final walkthrough, and I realized later they left padding on 1 item and several still had Saran Wrap. Had 2 good experiences before, never again.
Response
Karen, Thank you for bringing these issues to our attention. We are very disappointed to hear our team didn't follow our procedures and provide you with the same quality of service you had for your previous moves. We have addressed these issues with the individuals and our entire team. We hope you will consider giving us another chance to provide the excellent customer service we are known for.
Christi
Hi,
I was very impressed with how the team handled the whole move. Super nice and really helpful! Kudos to the whole team! Five stars for sure!
Thanks for making the process easy!
Christi Gibbs
I was very impressed with how the team handled the whole move. Super nice and really helpful! Kudos to the whole team! Five stars for sure!
Thanks for making the process easy!
Christi Gibbs
Response
Christi, We are delighted Jason and Gregory exceeded your expectations! They are a great team and work hard to provide excellent customer service. Thanks for sharing your experience and for choosing TWO MEN AND A TRUCK.
Debbi
Every person on the team was just great.. so professional and friendly. They all did an amazing job and went above and beyond to get me packed and moved !
Response
Debbi, We are delighted our teams provided an amazing moving experience! That is our goal for every move. Thanks so much for your feedback and for choosing the Movers Who Care.
Rostislav
Guys came on time, did their job quickly and carefully, couldn't have been better.
Response
Thanks for your feedback and business, Rostislav! We are happy our team provided a 5-star move.
Anonymous
Very prompt and courteous. Furniture and boxes were handled with care. I have moved about seven times and these guys were exceptional. Would not hesitate to use them again. Will recommend Two Men and a Truck to all our friends.
Response
Thank you so much for your recommendations and business! Our teams work hard to exceed expectations for every move.
Brian
The two men that moved us were fantastic! They were extremely careful and did a great job protecting our walls, floors, and property. They were also very friendly and were thoughtful about how and where they moved our items. The people I spoke to on the phone were also very helpful in answering my questions before the move. We had a perfect experience and would definitely want these two men again!
Response
Brian, It is so wonderful to hear you had a perfect moving experience from start to finish! Thanks so much for sharing the details of your recent move and for choosing the Movers Who Care.
Barbara
I had an excellent experience in every way. This move was small and a little unusual, but everything was handled in a friendly and efficient way, with very clear documentation at every step. My driver, Jason, was especially impressive at his job, and he received good help from his assistant, Orlando. Both of them handled the furniture items being moved with care and attention.
Response
Barbara, We are delighted Jason and Orlando exceeded your expectations! They work hard to make sure each customer has an excellent moving experience. Thanks so much for your feedback and for choosing the Movers Who Care.
Tresea
My moving team was great.
Very courteous and cautious when moving everything. They really take their time and make sure to cover and wrap your furniture. I will definitely use them again and would highly recommend them.
Very courteous and cautious when moving everything. They really take their time and make sure to cover and wrap your furniture. I will definitely use them again and would highly recommend them.
Response
Tresea, thank you for sharing your moving experience with us and for choosing TWO MEN AND A TRUCK! We will be sure to let Freddie and Hunter know what a great job they did.
Kimberly
We like using 2 Men & a Truck. Our suggestion is that a review of the home is done before hand so that the correct number of individuals is assigned to the actual move.
Response
Kimberly, Thanks for your feedback and repeat business. We are happy our moving team provided a 5-star experience despite the scheduling miscalculation.
