Reviews

09/01/2020

Jeanne

out of 5 stars
The moving team, Terry, Jessy and Corey were outstanding and treated us and our move like we were family. Our satisfaction was their utmost concern. I HIGHLY recommend them. Thank you guys - wish you the best.
Response
This is a prime example of our core value, THE GRANDMA RULE, in action! We treat everyone the way we would want our grandma to be treated, which means that we treat you like family. Thank you for this wonderful recommendation, Jeanne!
09/01/2020

Zenon

out of 5 stars
I wanted to make a point about the four gentlemen that moved us. All four of them were very kind, professional, and took good care of our belongings. Caleb, who led the team, had good control of the team. There were a couple pieces that were tricky to move and he was right there make sure it was done right. I really appreciate them, they made our move very enjoyable. Please let them know!
Response
Zenon, We will definitely share your feedback with our team. We always love to hear when our teams provide a great moving experience. Thanks for sharing and for choosing TWO MEN AND A TRUCK.
08/31/2020

Zachary

out of 5 stars
Moving can be an incredibly stressful and daunting task. My two movers were phenomenal, and once they arrived, I felt a sigh of relief. They were easy going, but serious about their work. They worked quickly and efficiently, while also taking great care of all of my things. I will definitely use this service when I move again.
Response
Zachary, Our teams know how stressful it is to move, so we always love to hear when they make a move much better than expected. We will let Dylan and Todd know how much you appreciated their help. Thanks so much for sharing your experience and for choosing the "Movers Who Care."
08/28/2020

Ashley

out of 5 stars
Our moving team was great! We have hired many moving companies in the past and this was our best experience to date. Corey and Chandler were extremely friendly, professional and great to work with. We will definitely use Two Men and a Truck again.
Response
Ashley, We love hearing when our teams provide the best moving experience! We will let Corey and Chandler know what a great job they did. Thanks so much for your business and we look forward to working with you again.
08/26/2020

Gregory

out of 5 stars
The office team made setting up the appointment extremely easy, and the moving crew was fantastic. They communicated well, showed up on time, and made quick work of all my heavy furniture. They took care to prevent any damage to the furniture and homes, and were friendly, polite, and a huge help during this move. Dylan and Chaz made my life much easier, and I hope they get recognized for it.
Response
Gregory, Thanks so much for sharing your experience! Dylan and Chaz are an excellent team and we'll be sure to share your compliments with everyone.
08/26/2020

Jessica

out of 5 stars
Everyone was so polite and sweet. They were very complimentary of things (our new home). No one ever complained or had a bad attitude- and always smiling - even when carrying the heaviest of furniture. We ended up laughing most of the day. And I don’t want to leave out the office folks. They confirmed and checked in with me a couple times. Very sweet and professional! Thank you all!!
Response
Jessica, Thank you for your wonderful review! We are so happy our team not only provided excellent customer service but also made your move fun!! We shared your kind words with our entire team. Thanks again for your feedback and for choosing TWO MEN AND A TRUCK.
08/24/2020

Cindy

out of 5 stars
Movers damaged city property , namely 2 trees, when they parked. Refused my directions to turn truck other way and use back of truck for loading as needed to use sidewalk and not cut through lawn. Used side door of truck and cut through the lawn, even after I requested they not do that and even my landlord came out and asked them , they ignored both of us. Did not wrap furniture as requested .
Response
Cindy, Our main objective with every move is to make sure that our customer is satisfied and that the move is a pleasant experience for them. We are incredibly disappointed to hear that we missed the target in this instance. We are happy our Operations Manager had the opportunity to talk to you and address the issues you experienced. Thank you for your patience and understanding.
08/21/2020

Megan

out of 5 stars
One mover was excellent. The other was new. He was kind, but slow, and careless. I moved entirely more than I planned on, due to this. I only had two sets of coaches, and two sets of bedroom furniture, and a piano for large items. I had moved the majority of everything else out already. And it still took 7 hours. I asked the movers to leave at 7 hrs although the work wasn’t close to being finished
Response
Megan, We appreciate your feedback and sincerely apologize for the inconvenience and frustration you experienced during your move. We constantly strive to improve and will certainly use your feedback to accomplish this going forward. We are pleased our Operations Manager was able to address these issues, but if you have any other questions or concerns, please contact us at 513-769-6683.
08/21/2020

Linda

out of 5 stars
The two young men, Chevy and Caleb were great. They were courteous and respectful and very confident and professional! They made our moving day very pleasant.
Response
That's what we love to hear, Linda! Thanks for sharing your experience and for choosing TWO MEN AND A TRUCK.
08/19/2020

Ronald

out of 5 stars
Both of my moving teams were awesome I give them both a 10 they worked hard they were on time they were professional very courteous I would not use anyone else but two men in the truck and any of those four guys that did my move on the front end or the back end are always welcome to do my moves. Just very very excellent teams.
Response
Ronald, It's fantastic to hear both moving teams provided 10-star moves! They work hard to exceed our cusotmers' expectations. Thanks for sharing your experience and for choosing TWO MEN AND A TRUCK.