Reviews
Sandra
Kudos to Jacob!! We had a huge storage area to move & large industrial shelves to take apart. Our 2 men and a truck was 1 guy and a truck-but our move could not have gone smoother! Jacob stepped up with a can-do smile-had the shelves taken apart, reassembled in the truck, with boxes carefully loaded on them in no time! We appreciate his hard work and very positive attitude! Thank you, Jacob!
Tanya
The whole experience was very positive. It was worth every penny. This made my moving experience manageable.
Debby
The guys were great! Very professional, courteous and took the time to put things together right! Very pleased!
Chris
Super professional crew. They were careful, considerate and hard working. Great experience.
Terry
The two man team that moved my items were fast, efficient and friendly. I definitely have to say they knew their job and are two of the best representatives of your company. Thanks to all of you that made this move happen.
Margaret
Marcos, Zach, and Steven were professional and friendly. They worked so hard to get all our stuff into the truck- carefully. We had a lot of particularly heavy pieces and difficult to disassemble and reassemble pieces. Even at the end of a long hot day they were quick to help and good natured. An unfortunate accident caused a bit of damage and we appreciate the quick response and assurance of repair.
Response
Dear Margaret,
Thank you for taking the time to share your feedback with us. We appreciate your kind words about Marcos, Zach, and Steven. They are dedicated professionals who strive to provide excellent service to our customers, and we're glad to hear they were able to assist you with your move.
We understand that moving heavy and intricate pieces can be challenging, but our team is trained to handle such situations with care and expertise. We're pleased to hear that they were able to navigate these difficulties and ensure your belongings were safely loaded onto the truck.
We apologize for any inconvenience caused by the unfortunate accident and the resulting damage. Accidents can happen, but we take responsibility for resolving any issues promptly and ensuring the necessary repairs are made. Your satisfaction is important to us, and we will do our best to rectify the situation to your satisfaction.
If there's anything else we can do to assist you or address any remaining concerns, please don't hesitate to reach out to us directly. We value your business and want to ensure that your experience with Two Men and a Truck is a positive one from start to finish.
Once again, thank you for choosing our services and for your understanding. We look forward to serving you again in the future.
Best regards,
Two Men And A Truck Team
Kathryn
Was by far the smoothest, most efficient move I've ever had! Team arrived on-time, began carrying boxes & staging furniture downstairs from the moment they arrived. Team leader, Marcus, was personable, knowledgeable & thorough with the paperwork, & kept his team moving constantly. Most notable, they came in well under the estimated time, saving me significant dollars. Mucho appreciation!
KJ
KJ
Debie
My two movers, Ricardo and Daniel, displayed the utmost of professionalism and friendliness during the entire move. The fact that they were able to safely and expeditiously get my really heavy furniture up a set of 15 cement stairs astounded me...and I ended up giving them twice the amount of tip originally planned for. I will recommend this company any chance I get.
Beverly
When I called for estimates, the rates were competitive, and the person answering the phone was so friendly and so clear in his explanations. That alone really sold me. I had two different crews to move the contents of three rooms out, and after the new carpet was laid, put everything back. They both were competent, professional, and quick. And fun. I was thoroughly pleased! Thank you.
Bev Colgan
Bev Colgan
Jeannine
We couldn't be more pleased. I was concerned about our hundred year old credenza and the 88" glass on top. I wondered how they would ever get it down the stairs and pack it w/o breaking the glass. Overall amazing job doing everything we asked including following my color coding so that everything got into storage in the right order. Steven, Julio and Rico were terrific. Would use 2 Men again.
